Hi all,

We bought my dad a laptop, but it has this weird buggy issue going on.   One the computer has fully loaded up, you take the mouse curser over to the right hand side of the desktop, and a black panel appears, but it freezes up and comes up with a "Quick Access Has Stopped Working" message with the "wait to load" or "end now" options.

he's been hitting the End Now because the thing never loads and doesn't disappear either.

I've been doing some googling, but I can only find help for Quick Access in the File Explorer, nothing about this damned side panel..  would anyone know what this is and how we can disable or fix it?

Cheers for checking this out,

Hamish