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336 posts

Ultimate Geek
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Topic # 217908 18-Jul-2017 09:42
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Hi all,


My PC is all of a sudden giving me BSOD or a very regular basis. Machine is running Windows 10 64bit


BSOD errors I've seen so far are:


  • System Thread exception not handled
  • Faulty Hardware corrupted page
  • Critical structure corruption
  • System service exception
  • Kmode something..

Machine specs are:


  • Asus P7P55D-E deluxe motherboard
  • i7 680 2.8ghz
  • 10GB RAM (2 x 4GB Corsair dominator GT DDR3 1600Mhz, 1 x 2GB 4GB Corsair dominator GT DDR3 1600Mhz)
  • AMD Radeon 5800 video card 1GB

Started throwing blue screens on Sunday afternoon, was playing an old game (Silent Hunter 4) and that crashed and locked the whole PC up. Upon a reboot the BSOD started. While the game was running firefox was also open in the background, and after the reboot firefox could not be launched.


The BSOD are at random times, sometimes it's as soon as I've logged in (account is password protected), sometimes it happens after 5-10 minutes of the PC sitting on the desktop idle.


Last night, after doing a search on some of the errors, I uninstalled, rebooted, and reinstalled the Display adapter drivers. During this the PC remained stable. I've also removed some of the more recent software apps (Ccleaner and Adaware anti-virus (still have Sophos home AV installed)), but the BSOD still remain\continue.


This PC, while running Win7 gave memory exception BSOD, which I investigated as being one of the RAM modules, which is currently sitting on my desk in front of me.


As the PC is unstable, running Memtest probably isn't a goer.


Tonight's plan is to remove all the RAM modules, and test 1 by 1 to check if these are the issue.


From what I've said, and without seeing the machine, is it likely to be the RAM or the video card causing my BSOD?



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  Reply # 1824229 18-Jul-2017 10:12
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It's easy to work out - take the video card out and use the video built into the CPU. If it's stable like that, it's the video card.


Memtext x86 can run from a USB stick. It doesn't find all memory problems though. I find HCI Memtest, which runs within windows, finds more RAM problems. You have to run it overnight at least.


Since this is a new problem that started suddenly I'd wonder if it was software. Does a live Linux distro work?

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  Reply # 1824249 18-Jul-2017 10:53
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You've got the right idea .. elimination will tell you the problem


I would also suspect power, hard drive, and CPU (cooling potentially fitted improperly) at this stage ... but do the easy things first


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  Reply # 1824296 18-Jul-2017 11:52
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PSU is always a prime suspect in an older PC.. as the capacitors age they can't handle the loading anymore. 

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