Windows XP SP2 Office 2003 and 2007 Problem

Forums › Microsoft Windows › Windows XP SP2 Office 2003 and 2007 Problem

CruciasNZ

887 posts

Ultimate Geek
+1 received by user: 134

Trusted

#21962 12-May-2008 11:12

hey all

i have an asus eee 4gb under xp, it has 2gb of ram and has an 8gb SD card and compressed ntfs though the SD is fat 32 and not compressed.

when i install either offiice 2003 or 2007 on the SD it works well until restart, then i get the error message

"office has encountered an error and needs to close"

upon restart of office it fails, launches safe mode, fails, detect and repair, fixes, back to stage one.

M$ help website states its a problem with normal.dot but that does not fix the problem when i delete it before launching.

Im running open office writer for now untill this is resolved but as you can tell im both lost and annoyed.

Help would be appreciated

Cheers for your time

Professional Forum Lurker

tonyhughes

Hawkes Bay
8476 posts

Uber Geek
+1 received by user: 6

Retired Mod

Trusted

Lifetime subscriber

#130188 12-May-2008 11:20

Minaithnir2005: M$

On this site we have declared that companies are to be referred to by their chosen name. "MS" is an acceptable abbreviation, "M$" is not.

I hope somebody else can chip in with an answer for you. The EeePCs are great little machines!

gehenna

8667 posts

Uber Geek
+1 received by user: 3883

Moderator

Trusted

Lifetime subscriber

#130194 12-May-2008 12:17

Have you installed Windows as per the instructions in the EeePC manual - that is, did you leave Linux on the SSD and install Windows on the SD, or, did you wipe Linux and install Windows over top on the SSD?

If you're installing Office on the SD card, it could be that some of the file locations have been screwed up. Perhaps it's looking for Normal.dot in a path on C:\ but Office is installed on D:\....if you get me....

CruciasNZ

887 posts

Ultimate Geek
+1 received by user: 134

Trusted

#130201 12-May-2008 12:33

sorry never knew about that rule, iv been using Microsoft for ages cos its a vent :D

possibly, i installed xp as per walkthrough an asus website, more in depth than manual linux is history! but seriousley who cares?

microsoft said it may be an update problem for 2007 but not for 2003, which leaves me sceptical, plus 2007 isnt mine anyway, i simply borrowed to test how deep the problem goes, i will try get it on my local drive, but with 600mb left free that could be tricky!

I will report back when im done tinkering with the install, i so hate open office...

EDIT RC: microsoft is spelt microsoft :)

Professional Forum Lurker

CruciasNZ

887 posts

Ultimate Geek
+1 received by user: 134

Trusted

#130460 13-May-2008 07:13

Im double posting here to surmise

Ok that seems to have fixed it, it appears MS Office 2003 and 2007 must be installed to the local drive (C usually) as they loose contact with thier various components like normal.dot etc

No wonder i couldnt solve it on my own, didnt even think of that! As all the other programs i run work well, theres MS for you

Anyway back to playing Lord Of The Rings Online or Oblivion on my eee, o, um, ah i mean take lecture notes ;)

Cheers all, important lesson learned!

Professional Forum Lurker