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# 220327 6-Aug-2017 14:37
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My wife laptop has Outlook 2016. In order to allow her calendar to sync with her mobile devices I changed the email setup for her Outlook.com associated email address from IMAP to Exchange.

 

Following this change the other accounts both POP and IMAP stopped sending and receiving with an "object not found error". I shut the computer down and rebooted it.  After that Outlook would not open.

 

The research I did suggested deleting the profile and making a new one. This got Outlook working. I was able to find the PST files for each of the IMAP and POP accounts and have been been able to restore them but all of the Notes have disappeared. Is there anywhere I should look to find these?

 

Thanks in advance.

 

 





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  # 1841841 9-Aug-2017 13:33
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everything will be either in a pst , or online (imap)
Imap wont be storing everything in a pst, most will be in an ost (and online)

 

if not, you may be out of luck.
Multiple a/cs might have psts in more than one location .

 

Try doing a scanpst on the original psts's & reimport or open them separately from within outlook


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