It was working perfectly until I installed an updated version of a draughting program. Sweethome something.. it had an error message and when investigated solution provided was to change the desktop setting to Win 10 style.. ever since then it won't start up.. and I can't get into safe mode to try and change things back to what they were..
I use the escape key and can go into Bios. And check performance. And some other options.. and when I choose recovery it starts to load windows.. then get the following error message.