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397 posts

Ultimate Geek

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Topic # 22487 29-May-2008 14:42
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My near-new Dell PC (details below) started acting weird.  Browser wouldn't open websites, or very ferw.  Got the pop-up to send error report to Microsoft, came back informing me to run updates, which informed me to install XP SP3...

Now I can't get my USB wireless adaptor to connect to my wi-fi network at home...

I attempted to re-install the drivers for this device with no joy.

Any ideas???


Dell Inspiron 530 Desktop
Intel(R) Core(TM) 2 Duo Processor 2.66GHz, 4MB L2 Cache,
3GB NECC Dual Channel DDR2 667MHz SDRAM Memory
500GB SATA 3.0Gb/s Hard Drive with Native Command Queuing
Dual Drives 16X Max DVD-ROM + 16X DVD+/-RW with Dual Layer Write Capabilities
256MB PCIe(TM)x16 NVIDIA(R) GeForce(R) 8600GT w/TV-Out & Dual DVI
Integrated 7.1 Audio
Dell 24"UltraSharp(TM)(2407WFP-HC)Wide Screen Flat Panel LCD Monitor(Analog&DVI)

Tarq57 advised I should also post my anti-virus software installed.  This is Norton NIS (which incidently I won off of Geekzone)...

I've also contacted Netgear who reckon my wifi adaptor suffered a hardware failure.  Purchased new PCI wifi card, and my computer does not detect this either as new hardware... checked device manager - is completely blank!!!

HELP! 


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156 posts

Master Geek


  Reply # 134197 29-May-2008 16:31
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Well, I can say that you're not the only one!

I don't know about the problem that ocurred prior to installing SP3, but thousands of other users have reported similar symptoms.

Bit of light reading for you. A possible fix in the first link, about 2/3 down the page, posted by Mrfreeze. You might want to check the whole thread, though.

http://forums.microsoft.com/technet/showpost.aspx?postid=3302530&siteid=17&sb=0&d=1&at=7&ft=11&tf=0&pageid=0

http://www.pcadvisor.co.uk/news/index.cfm?newsid=13122&pn=1

http://www.itworld.com/Comp/2218/symantec-blames-microsoft-for-xp-sp3-troubles-080523/

A hotfix from MS below. Check to make sure the symptoms match what you're experiencing: http://support.microsoft.com/kb/914450/

Good luck!



397 posts

Ultimate Geek

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  Reply # 134202 29-May-2008 16:55
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Maaaate!  Thanks.... I was about to embark on a completely fresh install of XP... finally somelight at the endof the tunnel.

Thanks again.  Will post my results once home tonight!

Cheers, Stevo

156 posts

Master Geek


  Reply # 134203 29-May-2008 16:58
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Sorry that the links aren't click-able, you'll have to C&P them, my links posting button on this forum, he no work.

3000 posts

Uber Geek

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  Reply # 134225 29-May-2008 18:28
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My work machine went to install an update two night back and I just checked it (I normally never bother) and I was quite surprised to see XP had another service pack! Needless to say I stopped it and since I have heard of a few reports already of PC's that have crashed and burnt.

You'll just have to re-install/repair using MMC.



397 posts

Ultimate Geek

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Reply # 134228 29-May-2008 18:36
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paradoxsm:

You'll just have to re-install/repair using MMC.


What's MMC?




Cheers, Stevo

156 posts

Master Geek


  Reply # 134231 29-May-2008 18:42
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Mitsubishi Motor Company.
But seriously, look here



397 posts

Ultimate Geek

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Reply # 134289 29-May-2008 22:40
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Downloaded & attempted to excute the fix... nothing happened.  Still at square one.

Am I supposed to install hotfixes in a particular way?  I just unpacked & executed fromthe desktop...

156 posts

Master Geek


  Reply # 134291 29-May-2008 22:49
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I don't know enough to be confident about making further recommendations, sorry. If it was me, I'd have a go at removing the registry items mentioned in the first link. But I'd also know that I could easily break it and end up having to re-install anyway, by so doing.
What I do feel safe to recommend, is to back up any files you want to keep to an external media (not a bad idea, anyway).
And maybe register at the forum in the first link I posted, detail the problem.
Of course, there are some pretty expert folk here, too, so you might choose to wait for a more authoritative reply.
Again, good luck, sorry I can't offer better help.

91 posts

Master Geek


  Reply # 134297 29-May-2008 23:13
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I run a Macbook Pro with XP SP3 running very well.

Although I did have some of the earlier versions bomb out my laptop.

I used the add/remove programs to complete a successful rollback on the SP3 install.

Or follow the link for Microsofts offical uninstall instructions.
http://support.microsoft.com/kb/950249




397 posts

Ultimate Geek

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Reply # 134366 30-May-2008 10:16
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I uninstalled SP3, but the problems persist... also appears the the network adaptor or something else has gone kaput.  No longer have internet access via LAN cable...

Think I'll call in the professionals!   AAAArrrrrrrgggghhh

Cry

156 posts

Master Geek


  Reply # 134370 30-May-2008 10:32
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Have you tried looking at the network connections in device manager?
Have you backed up data you need kept?



397 posts

Ultimate Geek

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Reply # 134376 30-May-2008 10:42
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Data backed up & Geeks2U booked... Cool

174 posts

Master Geek
+1 received by user: 4


  Reply # 134394 30-May-2008 11:21
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well actually my P4 2530MHz has a major problem after the SP3 install

I am running Dlink Wireless, totally not working afterward, have to used back the LAN to download the wireless driver on the dlink.com website

Even after i managed to get the Wireless to get back to work, 15 hours, it stopped itself (as i leave my machine on), then i need to do a repair or reset the machine to reuse the wireless again...

I installed IE7 as well, totally make my whole internet surfing experience to the other way, so slow, and it crashes sometimes too

After 1 week of trial, i have enough of it, delete the SP3 and guess what happen, the IE7 still acting really slow as well..

and guess what i did at the end yesterday???

FORMAT THE WHOLE THING!!!



397 posts

Ultimate Geek

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Reply # 134437 30-May-2008 14:46
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Tarq57: Have you tried looking at the network connections in device manager?
Have you backed up data you need kept?


The device manager is my current problem... its blank/ empty...

156 posts

Master Geek


  Reply # 134452 30-May-2008 15:53
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Well, as I said earlier, if it was my pc, I'd have a go at removing those reg entries described in MRFREEZE61's post. (The first link.) If you have a reinstall disk, and you're prepared to reinstall the OS, maybe you might feel it's worth a crack to try the same.

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