New HP Omen Laptop unable to upgrade to Win10 Pro

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dakie

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#243217 1-Dec-2018 14:40

Hi guys,

Just purchased an HP omen 17" laptop and need to upgrade to Pro, I purchased an upgrade licence but the key is not accepted.
Microsoft advised I need to do a fresh install so they provided a link to download win 10 pro 64bit.

I have tried multiple ways to do the install, upgrade, format the hard drive etc but it never asks for a product key and installs home edition even though its a pro image.

From what I can find out it appears the product key is in the bios so it automatically activates and installs home edition. Is there a way I can apply the pro key in bios so that I can do the install?

gehenna

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#2137775 1-Dec-2018 14:44

Called HP Support?

dakie

80 posts

Master Geek
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#2137777 1-Dec-2018 14:53

Yes but they are closed until Monday

amiga500

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#2137780 1-Dec-2018 15:17

I think you will need HP to help you with this. I am a Windows and Linux 'distro' hopper & have re-installed Windows 10 many times & it activates as Windows 10 Home via the digital entitlement thing. It all happens automatically without me doing a thing. I've never dared to choose another edition such as Pro in case I screw up the system.

Oblivian

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#2137787 1-Dec-2018 15:19

Yes, key type will be BIOS coded.

Assuming the upgrade purchased supplied a key - You'll likely need to install that new key once in the prebuilt windows using one of the approved methods.

https://www.windowscentral.com/how-change-product-key-windows-10

I'm lead to believe Windows10 is much simpler in terms of feature locks. So everyone pretty much gets the same media/version and the key denotes the features enabled/installed.

yitz

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#2137788 1-Dec-2018 15:21

Assuming adding/editing ei.cfg still works for the latest Windows 10 Setup:

https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/windows-setup-edition-configuration-and-product-id-files--eicfg-and-pidtxt

Basically the sources\ei.cfg file is used to specify the Windows edition you want to install, edit on the USB media or image before burning to disc.

example:

[EditionID]

Professional

[Channel]

Retail

There's also the method where you edit the Edition specified in the registry and perform an in-place upgrade.

dakie

80 posts

Master Geek
+1 received by user: 2

#2137935 1-Dec-2018 21:38

yitz: Assuming adding/editing ei.cfg still works for the latest Windows 10 Setup: https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/windows-setup-edition-configuration-and-product-id-files--eicfg-and-pidtxt Basically the sources\ei.cfg file is used to specify the Windows edition you want to install, edit on the USB media or image before burning to disc. example: [EditionID] Professional [Channel] Retail There's also the method where you edit the Edition specified in the registry and perform an in-place upgrade.

That worked perfectly thank you.