Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




2177 posts

Uber Geek
+1 received by user: 184


Topic # 245614 13-Feb-2019 12:18
Send private message quote this post

Ran into an issue installing printers with Windows 10 from a user who we upgraded from Windows 7 - he wanted to install a printer, so hit search, typed in printers and selected the first option - this opened settings
He then clicked on "add a printer", and after the system had loaded a list of available network printers. He then picked one, it installed and then immediately said that the printer was offline and needed maintenance.

 

Digging into this, it would seem that the list of printers that settings brings back are not our network printers ...
When it "installs" the printer, it is installing a generic driver and connecting it to a WSD port (whatever that is)

 

To ACTUALLY install the printer one seems to have to wait for the list to populate, click I can't find and then use the old control panel way of doing things ..
Which is how I have been doing it , which is why I haven't seen this issue before ..

 

So my question - any way to install a network printer from settings without waiting for a list to populate and then clicking its not listed
Or is there a way to stop W10 from populating the list with these fake printers?

 

 

 

 

 

 


Create new topic
2207 posts

Uber Geek
+1 received by user: 443

Lifetime subscriber

  Reply # 2177577 13-Feb-2019 12:24
Send private message quote this post

You don't have to wait, you can click on "The printer that I ....." anytime.


455 posts

Ultimate Geek
+1 received by user: 90


  Reply # 2177578 13-Feb-2019 12:27
One person supports this post
Send private message quote this post

Control panel is still available, click on the start button and type control and then select it. The older printer setup is still available.


 
 
 
 




2177 posts

Uber Geek
+1 received by user: 184


  Reply # 2177642 13-Feb-2019 13:15
Send private message quote this post

I may not have made it clear; as an administrator I am aware that the old way to add a network printer is available

 

However I am trying to figure out if there is a way of adding network printers to W10 just using settings - or why these printers are not being picked up by W10 correctly (why the generic driver)
Do I blame W10 or is this a printer manufacturer issue (Fuji Xerox in this instance)


1333 posts

Uber Geek
+1 received by user: 156


  Reply # 2177928 13-Feb-2019 20:35
Send private message quote this post

On Win 10

On the start menu, type ‘print management’

On the dialog that opens on the left side under ‘print servers’, select your print server, click ‘add printer’

WSD stands for Web Services for Devices.




Software Engineer

 


1704 posts

Uber Geek
+1 received by user: 410


  Reply # 2178080 14-Feb-2019 09:17
Send private message quote this post

WSD port, just asking for issues

 

So,
Setup the printer with a Static Ip
Add that IP as a new TCPIP printer port
** Use the control panel ***
Ad a TCPIP printer port in printers & devices, then add the new printer on that port
Set the printer as default , if you dont specify default printer, Win10 will keep changing the default

 

 


1756 posts

Uber Geek
+1 received by user: 363

Trusted

  Reply # 2178123 14-Feb-2019 10:05
Send private message quote this post

Make sure you untick the box that advises " Let Windows determine the printer driver" or similar. It can default to a common PCL or PS genreic driver, without the features or benefits of the proper printer driver.

 

As it's a Xerox - you could be losing out on stapling, folding, secure print, accounting etc, which office MFD's are infested with.

 

 





My thoughts are no longer my own and is probably representative of our media-controlled government


555 posts

Ultimate Geek
+1 received by user: 92

Subscriber

  Reply # 2178202 14-Feb-2019 11:26
Send private message quote this post

Most of the replies are correct (90% of my job is installing printers and MFDs)

 

Two steps sum up the best process:-

 

     

  1. Turn off WSD before connecting the device to the network
  2. Install onto TCP/IP port using Control Panel > Devices and Printers > Add printer

 

(Do not simply change the port of the already installed Generic driver)





Rob



2177 posts

Uber Geek
+1 received by user: 184


  Reply # 2184891 21-Feb-2019 15:14
Send private message quote this post

Managed to find the setting on the web console to disable WSD advertising (except on one model); now that it has been done, there is only one printer that appears when searching for printers under Settings -> Printers

 

Then the user can click on "printer not listed" and use the old method to find our TCP/IP network printers


Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Orcon announces new always-on internet service for Small Business
Posted 18-Apr-2019 10:19


Spark Sport prices for Rugby World Cup 2019 announced
Posted 16-Apr-2019 07:58


2degrees launches new unlimited mobile plan
Posted 15-Apr-2019 09:35


Redgate brings together major industry speakers for SQL in the City Summits
Posted 13-Apr-2019 12:35


Exported honey authenticated on Blockchain
Posted 10-Apr-2019 21:19


HPE and Nutanix partner to deliver hybrid cloud as a service
Posted 10-Apr-2019 21:12


Southern Cross and ASN sign contract for Southern Cross NEXT
Posted 10-Apr-2019 21:09


Data security top New Zealand consumer priority when choosing a bank
Posted 10-Apr-2019 21:07


Samsung announces first 8K screens to hit New Zealand
Posted 10-Apr-2019 21:03


New cyber-protection and insurance product for businesses launched in APAC
Posted 10-Apr-2019 20:59


Kiwis ensure streaming is never interrupted by opting for uncapped broadband plans
Posted 7-Apr-2019 09:05


DHL Express introduces new MyDHL+ online portal to make shipping easier
Posted 7-Apr-2019 08:51


RackWare hybrid cloud platform removes barriers to enterprise cloud adoption
Posted 7-Apr-2019 08:50


Top partner named at MYOB High Achievers Awards
Posted 7-Apr-2019 08:48


Great ideas start in Gisborne with hackathon event back for another round
Posted 7-Apr-2019 08:42



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.