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Forums › Microsoft Windows › Win10 stop kernel errors
arcon

423 posts

Ultimate Geek


#248559 31-Mar-2019 11:36
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I have Win10 pro on a Dell Alienware 15 R4 laptop, am getting on average one stop kernal error BSOD per day... really too much. It always says "collecting information", gets to 100% and then sits there forever, I have to power off. I am still under warranty so could this be hardware related? Or is it typically system corruption..?

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gzt

gzt
17127 posts

Uber Geek

Lifetime subscriber

  #2208122 31-Mar-2019 13:06
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Could be hardware issues, more likely to be a driver issue. Can you post/photo the exact error?



Delphinus
611 posts

Ultimate Geek


  #2208125 31-Mar-2019 13:11
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Might be worth running this to get more data too: https://www.nirsoft.net/utils/blue_screen_view.html

arcon

423 posts

Ultimate Geek


  #2208160 31-Mar-2019 14:11
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Delphinus:

 

Might be worth running this to get more data too: https://www.nirsoft.net/utils/blue_screen_view.html

 

 

 

 

Description
A problem with your hardware caused Windows to stop working correctly.

 

Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffff8b05622c4460
Parameter 2: fffff803c3e0bc3c
Parameter 3: 0
Parameter 4: 1bc0
OS version: 10_0_17763
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.17763.2.0.0.256.48
Locale ID: 5129

 

Extra information about the problem
Bucket ID: rejected_by_rule
Server information: 0053bfb0-89bc-4028-a7cf-92b773837a1a

 

 

 

I googled code 141 and its likely graphics drivers, so I will try a manual uninstall and get the latest from nVidia.

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