Notebook freezing up - no updates...?

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TeaLeaf

5097 posts

Uber Geek

#268547 25-Mar-2020 13:17

Not sure what is going on but basically it will freeze, during various moments, ie a video, using windows explorer, trying to type a comment, there is no consistent reason.

I studied the ram and not much is happening there.

I will try running virus scan and malware across it. There are no new additions.

Other than that, is easiest thing to reinstall EVERYTHING? which would be painful.

Asus ux310, Gen 7 i5, 16GB Ram, 256GB SSD. Bee ultra reliable.

lNomNoml

1734 posts

Uber Geek

ID Verified

#2446268 25-Mar-2020 13:37

Sounds like it's not very reliable is it? try running a test with memtest: https://www.memtest86.com/download.htm

If errors - Replace your RAM, take one stick out and confirm which one it is.

If no errors check the event log or use bluescreenview: https://www.nirsoft.net/utils/blue_screen_view.html and see if it lists anything at the same day/time you have the issue.

If nothing is listed try running a chkdsk /f in a administrative cmd.

If no errors - try opening a administrative cmd and running a sfc /scannow command.

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TeaLeaf

5097 posts

Uber Geek

#2446466 25-Mar-2020 16:35

1 unkown as yet problem in 2 years, id say its been very reliable.

I wondered if this could have been it https://www.cnet.com/news/microsoft-warns-that-a-zero-day-exploit-exists-in-windows-says-fix-is-coming/

As when I checked the ram usgage I noticed adobe manager library acting eratic, so disabled it and thought nothing more of it until I saw this article just after I created the thread. article is dated yesterday and sounds very similar.

will try the other suggestions. cheers

TeaLeaf

5097 posts

Uber Geek

#2447730 27-Mar-2020 10:00

Well Ive done nothing and its gone, aside from run my scans. It appeared on the 25th and was gone by the 26th. No uploads from MS. Meh, computers. Was a bit odd but could have been anything, or the virus mentioned.