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5303 posts

Uber Geek


#272726 12-Jul-2020 12:17
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The four digit PIN has stopped working for the second time. It says "Something went wrong (meaningless error code) and your PIN isn't available."


My laptop has a fingerprint reader but it has never recognised my finger. Probably not Microsoft's fault in this case.


The only sign in option that does work is a password sign in.

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3310 posts

Uber Geek

  #2521428 12-Jul-2020 13:44
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So your rant is basically that you have to enter a password rather than a 4 digit pin #, and that somehow is not an acceptable sign in option? What other option would you rather have?

Always be yourself, unless you can be Batman, then always be the Batman

5303 posts

Uber Geek


  #2521429 12-Jul-2020 13:56
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It's not a rant as you claim. I'm just wondering why the hell the PIN sign in has failed again. Do you have a helpful suggestion?


15330 posts

Uber Geek


  #2521432 12-Jul-2020 14:01
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This has happened to me on one of my laptops a few times. Rebooting has always fixed it. Does your laptop have Windows Hello and face unlock.?





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He waka eke noa

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Lifetime subscriber

  #2521451 12-Jul-2020 14:28
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Most likely caused by corruption of a folder. You may want to make sure your HDD/SSD is healthy. 


Walk through to fix here:

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Ultimate Geek


  #2521464 12-Jul-2020 15:26
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I have experienced this off and on along with BitLocker encryption problems. I was lucky my Surface had stored my BitLocker key to my MS account as when I was reading up on it, it isn't normal to happen automatically! 


A reboot tended to fix the PIN issue for me and I haven't seen it pop up in a long time now

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