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Technofreak

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#284498 26-Apr-2021 15:47
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Laptop running windows 10 and Microsoft Office 365. 

 

When ever a Word document attachment is opened from Outlook an error message is generated.

 

"We are sorry but Word has encountered an error that is preventing it from working correctly. Word will need to be close as a result. Would you like us to repair now?"

 

The "Repair Now" option doesn't fix the problem as the same thing happens when the document is opened again.

 

This isn't just for one particular document but all Word attachments. The document will open successfully if it is saved then opened.

 

Office is up to date.

 

Anyone else have this problem or know of any solutions?





Sony Xperia XA2 running Sailfish OS. https://sailfishos.org The true independent open source mobile OS 
Samsung Galaxy Tab S6
Dell Inspiron 14z i5


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xpd

xpd
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  #2698257 26-Apr-2021 17:38
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Sometimes when I come across issues like that, I remove the app/s, reboot, manually hunt down and delete all related folders (ie: in the local, roaming etc folders) and files I can find, clean the registry with something like CCleaner, reboot, reinstall and 7/10 issue goes away.

 

 





XPD / Gavin

 

LinkTree

 

 

 


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