Hi,
Im new to this site and am having some issues with my Laptop. Its a Compaq Presario V6000 with Vista Home Premium.
When I try to update Windows or Defender I get an error code on each so I cant do any updating the error codes are
Windows Update - 80004002
Windows Defender - 0x80004002
I have rung Microsoft and was on the phone with a technician for nearly an hour.
I got told to try these and did
http://support.microsoft.com/default.aspx/kb/956708
http://support.microsoft.com/kb/935791
and a few others which I cant find. Also tried starting the computer with out extras plugging the laptop into the modem rather then having it as wireless.
Does anyone know how to fix it. Any help would be appreciated it has been like this for a couple of month nows.