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37 posts


# 41943 25-Sep-2009 17:15
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Can anyone help me with my issue?? The other day I turned my computer on and attempted to log in to my account on vista but it came up with an error stating that "the system could not load your user profile" or something like that. Microsoft's typical useless solution is to create a new user profile but that is impossible because the only profile I have to do that on is a standard user and does not have the privellages to do that and when  try to authenticate it I can't because the admin's profile is damaged!!!

Can anyone help????

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8035 posts

Uber Geek


  # 258399 25-Sep-2009 17:40
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As a sensible user you had a backup so just restore from your backup.

You do backups right.... oh you don't.. good luck

Anyway on a more serious note, assuming system restore was enabled (which is the default) you can boot into safe mode and run system restore to revert to your last restore point.

1539 posts

Uber Geek


  # 258404 25-Sep-2009 17:52
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Their is ways of removing account passwords but you would need to google for them as that method could also be used for stolen computers


204 posts

Master Geek

  # 258460 26-Sep-2009 00:44
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Can you start up in safe mode and then log on?

I would love to change the world, but they won't give me the source code


7 posts

Wannabe Geek

  # 258647 27-Sep-2009 03:46
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Instead of being a prick about the issue, I'll try and lend a hand.

First off try and boot into safe mode by pressing F8 while you are booting your pc up and selecting safe mode.
Try and log in as Administrator with no password (or whatever password you have set).

The majority of home Windows systems will not allow you to log in as Administrator on a normal boot as it was commonly used to gain unauthorised access to the system.

If this doesn't work flick me a PM and we can discuss other options.


37 posts


  # 258683 27-Sep-2009 10:31
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Thanks for the responses. I forgot to point out that what I mean by the administrator account is really just my account but it has administrator privillages.
I did make a backup but because I had no administrator privellages on the only working account I could not restore it. It is the same for system restore.
I started it up in safe mode however it logged me into a temporary profile because my current one was damaged. But I still had administrator privallages. I tried to do a system restore but there were no restore points which is weird because it was switched on and I am often installing and uninstalling software and updates. I could change the privillages of the working account to administrator but this still doesn't fix that I cant login to my account wiith all my settings and files!!!

I have created a new account and attempted to transfer the files and settings as it said on microsofts article but it just kept saying you need permission to tranfer these files. I am really trying to avoid changing the security prefrences on these files becuase most of them are system files and I dont want them to be unsecured.

Does anyone know how I can fix my profile or is it impossible??????

Thanks for the help :)

7 posts

Wannabe Geek

  # 258756 27-Sep-2009 19:10
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The easiest way is probably to boot up in safe mode, log in as Administrator - create a new account and copy across the files you want (My Documents / Favorites etc.) it sounds as though your profile is borked so that any User Specific applications will probably need to be reinstalled.

If you get any errors saying you don't have permission to access anything etc then do the following to gain access:

Right click on the folder/file you need to access and go down to properties,
Go to the Security tab and click Advanced,
Click on the Owner tab, then click on Edit
Replace the owner to Administrators and check the box which says 'Replace owner on subcontainers and objects' Apply these changes and close the boxes.

You should be fine to copy everything across then.


37 posts


  # 263570 12-Oct-2009 21:12
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you may be able to connect to the C$ share or another share from a remote pc, it may or may not prompt you for a password. if it doesn't you could renaming the administrator directory under the documents and settings or users folders. this would force it to create a new profile.

All balances on if you can access the c drive from the network.


544 posts

Ultimate Geek

  # 263728 13-Oct-2009 20:04
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Download something like ERD Commander and use that to reset your admin account password

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