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Spuddy

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#55482 5-Jan-2010 17:52
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We purchased a new computer today which is running Windows Vista Home Permium and when we turn it on to load it its coming up with an error saying

"EgisUpdate"

Program Operation error. Please restart the computer and try again.

I rung Acer and the guy said to factory restore it which I did.

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exportgoldman
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  #287221 5-Jan-2010 18:05
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Do you have any of these programs installed?

http://www.tallemu.com/oasis2/vendor/egis_technology_inc_/622910


Uninstall them if you can.




Tyler - Parnell Geek - iPhone 3G - Lenovo X301 - Kaseya - Great Western Steak House, these are some of my favourite things.



Spuddy

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  #287223 5-Jan-2010 18:09
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What do these programmes do? I know I have WinLock

rscole86
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  #287229 5-Jan-2010 18:23
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If you purchased it from a retailer, take it back.



OldRepublicJedi
53 posts

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  #288683 10-Jan-2010 15:02
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Completely agree with rscole86... if its new, take it back. It should work straight out of the box. Is it possible the PC was a display model?

Spuddy

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  #288753 10-Jan-2010 18:20
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It's fixed now and it was not a display model in came boxed and sealed

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