i am running windows XP and have been having a few Browser issues, when using fire fox or IE my problem is when i try to go to he windows update site the pc wont connect to it and says "inter net connectionnot available " the interneet connection is fine and i ca go to other sites, have Zone alarm runnin and have tried turning it off, also tried with all the settings on low but no difference, does any one have an ideas, is it some sort of a virus ? Hoppy
Hoppy01: i am running windows XP and have been having a few Browser issues, when using fire fox or IE my problem is when i try to go to he windows update site the pc wont connect to it and says "inter net connectionnot available " the interneet connection is fine and i ca go to other sites, have Zone alarm runnin and have tried turning it off, also tried with all the settings on low but no difference, does any one have an ideas, is it some sort of a virus ? Hoppy
Assuming all other web-sites are working fine for you, it's probably a virus. Try setting the automatic updates on (via the control panel) and it might update that way. If it is a virus though, it will probably block that too. Get a malware cleaner (e.g. spybot) and anti-virus (e.g. AVG) and give that a run through.
Hoppy01: yes i was meaning windows update, but i have also tried other microsoft sites and it wont go there,
what is "tracer".......hoppy
tracert traces the route from your computer to the destination server, it will do 2 things for you - firstly it will tell you if your PC is able to resolve the domain name to IP address and secondly whether the trace leaves your network (which will show if it's a PC issue)
To do a tracert do the following
Open command prompt
then type tracert windowsupdate.microsoft.com
NOTE: it's tracert (not tracer as you've mentioned above)
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#58070 6-Mar-2010 09:08
