Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




18 posts

Geek


Topic # 58571 15-Mar-2010 07:57
Send private message

Hi all,

Using F11 was used on a Compaq (bought in 2008), to restore the system to Factory Default.
Everything is great except Microsoft Office 2007 which is asking for the Key in Word everytime
it is opened.  This is really the only application this woman uses with Office.

Since Windows XP didn't ask for the key, why is Microsoft Office 2007?

Any suggestions would help, I have asked this woman if the key of Windows and/or Office were
on the back of the computer.  They can only find the Microsoft Windows XP key.

Thanks in advance.

Create new topic
571 posts

Ultimate Geek
+1 received by user: 76


  Reply # 307266 15-Mar-2010 08:46
Send private message

MS Office is licensed separately from Windows, so you will need an Office license key to license it.

The key would not have been pre-installed on the laptop and would have required the end user to enter it. So they should have a COA (card) with the license on it somewhere. Possibly they could have made the purchase online, in which case they should have printed off the key and stored it somewhere safe.

If you have an image backup of the laptop, you could extract the license key from that, otherwise you'll either need to find that key, or they will need to purchase a new license.

1200 posts

Uber Geek
+1 received by user: 3

Trusted

  Reply # 307317 15-Mar-2010 10:21
Send private message


And another trick, and I don't know if this is just F11 in for Windows 7 recovery, but you have to stick in the Office 2007 CD when the HP restore wizard for Windows prompts for Additional Application CD.

If you skip past this then you cannot install Office 2007 directly off the CD, and you cannot download a OEM installer, you HAVE TO REINSTALL.

So when you find the key if it doesn't work thats why.




Tyler - Parnell Geek - iPhone 3G - Lenovo X301 - Kaseya - Great Western Steak House, these are some of my favourite things.

 
 
 
 




18 posts

Geek


Reply # 307753 16-Mar-2010 11:40
Send private message

Thank You both for the reply.  I did some further digging for them,  the key is only for temporary
use of the software, they have to buy the key seperately from Microsoft or download a temp key.

The key, I found out, is supposed to be on the Microsoft Money CD-ROM she got when she bought
the machine.

Thanks for the replies.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel reimagines data centre storage with new 3D NAND SSDs
Posted 16-Feb-2018 15:21


Ground-breaking business programme begins in Hamilton
Posted 16-Feb-2018 10:18


Government to continue search for first Chief Technology Officer
Posted 12-Feb-2018 20:30


Time to take Appleā€™s iPad Pro seriously
Posted 12-Feb-2018 16:54


New Fujifilm X-A5 brings selfie features to mirrorless camera
Posted 9-Feb-2018 09:12


D-Link ANZ expands connected smart home with new HD Wi-Fi cameras
Posted 9-Feb-2018 09:01


Dragon Professional for Mac V6: Near perfect dictation
Posted 9-Feb-2018 08:26


OPPO announces R11s with claims to be the picture perfect smartphone
Posted 2-Feb-2018 13:28


Vocus Communications wins a place on the TaaS panel
Posted 26-Jan-2018 15:16


SwipedOn raises $1 million capital
Posted 26-Jan-2018 15:15


Slingshot offers unlimited gigabit fibre for under a ton
Posted 25-Jan-2018 13:51


Spark doubles down on wireless broadband
Posted 24-Jan-2018 15:44


New Zealand's IT industry in 2018 and beyond
Posted 22-Jan-2018 12:50


Introducing your new workplace headache: Gen Z
Posted 22-Jan-2018 12:45


Jucy set to introduce electric campervan fleet
Posted 22-Jan-2018 12:41



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.