Blue Screen Error

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maddogg68

9 posts

Wannabe Geek

#62625 10-Jun-2010 23:08

Hi all,

Just wanted to see if anyone had any ideas how to fix a blue screen error i keep getting, have had no problems with my computer for a couple of years but now all of a sudden this error code keeps coming up

Stop: 0x0000008e (0xc0000005, 0xb9d1dc6b, 0x9be7cbb0, 0x00000000)
ntfx.sys-adress b9d1dc6b base at b9cf000000 datestamp 48025be5

I am running xp with nod 32 antivirus. i can't seem to find conflicts with any drivers or anything like that although to be honest i probably only know enough about computers to get myself into trouble with them.

Any help would be great guys!!!

Cheers

dragonofthesouth

44 posts

Geek

#340504 11-Jun-2010 03:39

Are you trying to download drivers? I just had a computer that bluescreened everytime I tried to download the sound driver.

maddogg68

9 posts

Wannabe Geek

#340642 11-Jun-2010 15:02

hey dragonofthesouth,

no unfortunately I haven't been trying to install any new drivers or anything like that. It has just started happening over the last couple of weeks

snowsteve

113 posts

Master Geek

#340734 11-Jun-2010 17:55

Hey,

Try running memtest over it (http://www.memtest.org/#downiso)
also try a third party hdd tester (http://hddscan.com/)
mem and hdd fault can compny cause bluescreens,

let me know how you get on..

maddogg68

9 posts

Wannabe Geek

#341648 14-Jun-2010 18:41

Hey guys did a HDD Scan smart test as came up with the following cautions

190 airflow temperature 51 c
194 HDA Temperature 51 c
197 Current pending sector count
198 uncorrectable sector count

guessing that means that i have an issue with my fans or something maybe but how can i fix the other issues also?

snowsteve

113 posts

Master Geek

#341730 14-Jun-2010 22:42

Hey there

You really want to run a surface test over the drive rather than a SMART test.

To do this using hddscan, select your drive then click the drive picture to the right and select surface test.

A new window will pop up “Test Selection” make sure on the right under test heading that “read” is selected. Then click “add test” (you may need to widen the “test selection” windows for the add test button to be visible.

Now under the test manager part of the program there will be a running task (the test has started) double click the task which will open a new window probably with a graph, click the map tab and near the bottom right uncheck “disable map dynamic update” (this allows you to see the test live)

So what your basically looking for here is no numbers next to the blue square as this will indicate bad sectors which could be causing the blue screen (if you’re not sure of a bad sector, think of it like a scratch on a cd) so just let the test run and ideally don’t use the pc or move/bump it while its running.

Ideally for the other colours you want less at the red end of the scale and way more at the top/ white colour, but don’t worry too much about these at this stage ( there is a DOS version of this test which give you a more accurate reading as running the windows version is a bit iffy but really at this stage your mainly interested in the Blue section ..)

Let me know the outcome of the test as I have a few software tools I can suggest that may be able to help you out depending on what you find, but if there are a lot of bad sectors (blues) then you may be needing a new hard drive...

Also how did you get on running the mem test? If ya having any issues getting it to work let me know...

Steve..

maddogg68

9 posts

Wannabe Geek

#341778 15-Jun-2010 08:44

Just run the test last night and it came up with 3 bads, no reds and 15 oranges

Will do the memory test tonight.

Thanks for your continued help

trig42

5814 posts

Uber Geek

ID Verified

#341819 15-Jun-2010 10:10

Pretty sure Stop 0x8E is RAM related.

Have you got more than one RAM stick installed in your PC? If so, remove one of them and see if the error goes away, if it doesn't, try with the other stick only.

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Dannii

8 posts

Wannabe Geek

#343378 20-Jun-2010 07:56

I had this problem on my old laptop, I didn't have enough RAM I didn't add anymore because it was old, bulky and falling apart so for me personally I bought a new one.

I also had a problem like this on my current laptop, I didn't have correct driver installed for my mouse so I had to go to the correct website and download it, problem solved!

I hope you get this sorted as it can be very annoying and may damage your computer. Keep us updated! Good Luck!