Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




48 posts

Geek


Topic # 66667 21-Aug-2010 11:08
Send private message

Hi

I am about to run hijackthis and would like to know what to delete and help using it.

We believe that the desktop is still infected and we have had two trojans which we got rid off but it is still slow and gluggy.

If I post the hijackthis log would someone help us?

Thanks :)

Create new topic


48 posts

Geek


  Reply # 370614 21-Aug-2010 11:15
Send private message

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:15:42 a.m., on 21/08/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17055)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Google\Update\1.2.183.29\GoogleCrashHandler.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Nero\Update\NASvc.exe
C:\Documents and Settings\User\Local Settings\Application Data\Google\Update\1.2.183.29\GoogleCrashHandler.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Opera\opera.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [MSSE] "c:\Program Files\Microsoft Security Essentials\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\User\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{C99DB4C9-EDF9-4B01-98CD-AA6575206EEE}: NameServer = 203.96.152.4,203.96.152.12
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: @C:\Program Files\Nero\Update\NASvc.exe,-200 (NAUpdate) - Nero AG - C:\Program Files\Nero\Update\NASvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe (file missing)

--
End of file - 9423 bytes

Stu

Hammered
5096 posts

Uber Geek
+1 received by user: 1076

Moderator
Trusted
Lifetime subscriber

  Reply # 370625 21-Aug-2010 11:58
Send private message

Go to hijackthis.de and paste the log in the box provided. Press the button and check the results.

 
 
 
 




48 posts

Geek


  Reply # 370629 21-Aug-2010 12:03
Send private message

Thanks doing that now :)

814 posts

Ultimate Geek
+1 received by user: 1

Trusted
Subscriber

  Reply # 370636 21-Aug-2010 12:20
Send private message

Torque375: Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:15:42 a.m., on 21/08/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17055)


I can see your problem

4305 posts

Uber Geek
+1 received by user: 85

Moderator
Trusted
Lifetime subscriber

Reply # 370676 21-Aug-2010 14:27
Send private message

mattRSK:
Torque375: Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:15:42 a.m., on 21/08/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17055)


I can see your problem


This is not helpful at all. If you have nothing helpful to say, then do not say it.

4305 posts

Uber Geek
+1 received by user: 85

Moderator
Trusted
Lifetime subscriber

  Reply # 370680 21-Aug-2010 14:33
Send private message

I would make sure that all of your programs/drivers are up to date.

It appears that you have mutliple antivirus/spyware softwares installed. This is not recommened. I would remove any which are surplus, so you only have 1 application per service required. If that application can do multiple services, even better.

587 posts

Ultimate Geek
+1 received by user: 38

Subscriber

  Reply # 370685 21-Aug-2010 14:43
Send private message

Looks like you might have AV's running, comodo and Security Essentials.  Should only ever run one or it will slow the comp down dramatically.. 



48 posts

Geek


  Reply # 370692 21-Aug-2010 15:03
Send private message

Hi
Yes we have been told that. We are down to Windows Essentials and Comode.
We are looking at buying Node32, I know this is off topic but is that a good one?

3833 posts

Uber Geek
+1 received by user: 234

Trusted

  Reply # 370693 21-Aug-2010 15:08
Send private message

Torque375: Hi
Yes we have been told that. We are down to Windows Essentials and Comode.
We are looking at buying Node32, I know this is off topic but is that a good one?


you mean Nod32? It's really good but in my opinion you should uninstall comodo and just stick with MS security essentials. One of the best security suite and best of all, it's FREE..




Do whatever you want to do man.

  



48 posts

Geek


  Reply # 370694 21-Aug-2010 15:11
Send private message

We have got it on as we were recently hacked and have just fixed up the damage. This is why we have both :)

Stu

Hammered
5096 posts

Uber Geek
+1 received by user: 1076

Moderator
Trusted
Lifetime subscriber

  Reply # 370695 21-Aug-2010 15:13
Send private message

Don't run Comodo and Windows Security Essentials either, just pick one. Windows Security Essentials is a good lightweight option that seems to work well. If you want to use Comodo Firewall then just I would suggest you just install that on its own. As mentioned before, only run one Antivirus program on your machine. Have you run MalwareBytes Anti-Malware? If you still think you have remnants of the bug on your PC then MBAM might be able to find the left over bits.

4305 posts

Uber Geek
+1 received by user: 85

Moderator
Trusted
Lifetime subscriber

  Reply # 370700 21-Aug-2010 15:25
Send private message

If you have viruses/malware etc, and want to run several programs, you should never install all of them at the same time. Install one, run it, uninstall it. Install a 2nd one, and so on.

156 posts

Master Geek


  Reply # 370757 21-Aug-2010 18:42
Send private message

The post that said "I can see your problem" referred to a very out of date, and probably vulnerable, version of internet explorer. Definitely worth updating this.

I would go to www.malwarebytes.org and download the free version of the scanner. Install it, update it, run a quick scan, a report will be produced at the end. Select everything found for removal, (which quarantines it) and if prompted for a reboot, do so promptly. Scan again to check everything has been permanently removed, following this, or next routine reboot.

Remove any av you do not want to retain. You can only have one installed, and should probably find and run a removal tool (if available) for any antivirus that has ever been installed.

MSE is considered good, personally I like Avast, NOD also has very good reviews. Find the one you like, install it, remove any other redundant one, and reboot.

Any security resident program should be installed on an account with admin rights. (type of user account.)

You might want to consider a third party software firewall, and maybe the use of Firefox as a browser, with noscript add-on installed.

814 posts

Ultimate Geek
+1 received by user: 1

Trusted
Subscriber

  Reply # 370802 21-Aug-2010 20:57
Send private message

Sorry for the humor, my bad......

But seriously I would update your IE.



48 posts

Geek


  Reply # 370814 21-Aug-2010 21:58
Send private message

Hi all
UPDATE: Thanks for all ur help. We actually bought a router today and it came with a 90 day free trial of Bullguard which we like a lot and thinking of buying if we still impressed after the trial up.
Do we need to update IE?? We do not use it only Firefox and sometimes Opera.
We have also done a malwarebytes scan and this has fixed it!!

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Geekzone Live »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.