my sound has gone from my pc

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patrickstarr

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Topic # 6848 27-Feb-2006 12:02

heya as you read from the title that my sound has gone. All I did was switch on my computer and then it just went away from my desktop. I go into Control panel and then have a look at the sound properties and then click on audio and then I press Volume and then it says Windows cannot execute SndVol32.exe, use Add/Remove programs control panel to instal. My question is, where abouts in control panel do I do it from and where would it be installed from?

tonyhughes

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Reply # 29445 27-Feb-2006 12:28

Use system restore and go back to your last good configuration.
What programs have you installed or de-installed recently?
Are your antivirus and antispyware up to date?

patrickstarr

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Reply # 29446 27-Feb-2006 12:36

everythings upto date. I haven't downloaded anything in about 3 days

geekiegeek

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Reply # 29447 27-Feb-2006 12:49

Tony is correct though you will either have to do a system restore (if XP) or reinstall the sound card software\driver

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Jama

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Reply # 29448 27-Feb-2006 12:50

Sndvol32.exe is probably corrupted.

If you have the original XP disks you can reinstall by going to the CD
cd i386
expand sndvol32.ex_ c:\windows\system32\sndvol32.exe

patrickstarr

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Reply # 29449 27-Feb-2006 12:53

my laptop didnt come with cd's, they said that it's already pre loaded into the computer. I downloaded it from the NEC website but that didnt work. I also rebooted the laptop and it still hasn't worked.

Jama

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Reply # 29452 27-Feb-2006 13:08

You will probably have the XP install image on your hard drive - look for a folder called c:\i386 or alternatively grab the file off another XP PC.

patrickstarr

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Reply # 29460 27-Feb-2006 15:55

I tried system restore and that didn't work.

I found the i386 folder but it comes up with is security catalogue. I don't know what to do after that

Jama

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Reply # 29461 27-Feb-2006 16:11

Can you explore the i386 folder? I checked my laptop and I can find Sndvol32.ex_ in the i386 folder.

patrickstarr

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Reply # 29462 27-Feb-2006 16:19

there was only one file in that folder which was OEMBIOS and I clicked it and all the following content were in there:
Version
Subject Usage
List Identifier
Effective date
Subject algorithm
a couple of lines are in numbers which are too long to put
Thumbprint algorithm
Thumbprint

Jama

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Reply # 29464 27-Feb-2006 16:29

Are the contents of the folder hidden?
tools > folder options > View > hidden files and folders
set this to 'show hidden files and folders'

My i386 folder is 500MB in size. What is the size of youe i386 folder?

patrickstarr

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Reply # 29465 27-Feb-2006 16:35

6.87kb and I have checked the folders and the option was on hidden folders however, I put it to show all folders and files and unfortunately there is no icon of that sound thingie

Jama

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Reply # 29467 27-Feb-2006 16:39

I think your only option now (that I can think of) is to get the program off another XP PC. Do you have a work or friends PC that you can copy it off?

patrickstarr

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Reply # 29468 27-Feb-2006 16:42

we have another XP pc and I will get it off that and heres hoping that it works

patrickstarr

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Reply # 29524 28-Feb-2006 17:55

I have got my sound back but its still saying the error coming up when I go to the volume controls