my sound has gone from my pc

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patrickstarr

388 posts

Ultimate Geek

#6848 27-Feb-2006 12:02

heya as you read from the title that my sound has gone. All I did was switch on my computer and then it just went away from my desktop. I go into Control panel and then have a look at the sound properties and then click on audio and then I press Volume and then it says Windows cannot execute SndVol32.exe, use Add/Remove programs control panel to instal. My question is, where abouts in control panel do I do it from and where would it be installed from?

tonyhughes

Hawkes Bay
8476 posts

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Retired Mod

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#29445 27-Feb-2006 12:28

Use system restore and go back to your last good configuration.
What programs have you installed or de-installed recently?
Are your antivirus and antispyware up to date?

patrickstarr

388 posts

Ultimate Geek

#29446 27-Feb-2006 12:36

everythings upto date. I haven't downloaded anything in about 3 days

geekiegeek

2513 posts

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Inactive user

#29447 27-Feb-2006 12:49

Tony is correct though you will either have to do a system restore (if XP) or reinstall the sound card software\driver

Jama

1420 posts

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#29448 27-Feb-2006 12:50

Sndvol32.exe is probably corrupted.

If you have the original XP disks you can reinstall by going to the CD
cd i386
expand sndvol32.ex_ c:\windows\system32\sndvol32.exe

patrickstarr

388 posts

Ultimate Geek

#29449 27-Feb-2006 12:53

my laptop didnt come with cd's, they said that it's already pre loaded into the computer. I downloaded it from the NEC website but that didnt work. I also rebooted the laptop and it still hasn't worked.

Jama

1420 posts

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#29452 27-Feb-2006 13:08

You will probably have the XP install image on your hard drive - look for a folder called c:\i386 or alternatively grab the file off another XP PC.

patrickstarr

388 posts

Ultimate Geek

#29460 27-Feb-2006 15:55

I tried system restore and that didn't work.

I found the i386 folder but it comes up with is security catalogue. I don't know what to do after that

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Jama

1420 posts

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#29461 27-Feb-2006 16:11

Can you explore the i386 folder? I checked my laptop and I can find Sndvol32.ex_ in the i386 folder.

patrickstarr

388 posts

Ultimate Geek

#29462 27-Feb-2006 16:19

there was only one file in that folder which was OEMBIOS and I clicked it and all the following content were in there:
Version
Subject Usage
List Identifier
Effective date
Subject algorithm
a couple of lines are in numbers which are too long to put
Thumbprint algorithm
Thumbprint

Jama

1420 posts

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#29464 27-Feb-2006 16:29

Are the contents of the folder hidden?
tools > folder options > View > hidden files and folders
set this to 'show hidden files and folders'

My i386 folder is 500MB in size. What is the size of youe i386 folder?

patrickstarr

388 posts

Ultimate Geek

#29465 27-Feb-2006 16:35

6.87kb and I have checked the folders and the option was on hidden folders however, I put it to show all folders and files and unfortunately there is no icon of that sound thingie

Jama

1420 posts

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#29467 27-Feb-2006 16:39

I think your only option now (that I can think of) is to get the program off another XP PC. Do you have a work or friends PC that you can copy it off?

patrickstarr

388 posts

Ultimate Geek

#29468 27-Feb-2006 16:42

we have another XP pc and I will get it off that and heres hoping that it works

patrickstarr

388 posts

Ultimate Geek

#29524 28-Feb-2006 17:55

I have got my sound back but its still saying the error coming up when I go to the volume controls