Help needed with Bit Defender

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Dj244

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#69049 2-Oct-2010 10:17

I just recently got a new laptop. But some how i have managed to installed bit defender incorectly. Now the laptop has gone very slow and does't let me do anything!!! Help!!

What should I do? I have tried to uninstalle through control panel but it does't let me. Please help!!

freitasm

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#387059 2-Oct-2010 10:19

First, welcome to Geekzone... Next, I have updated the subject of this discussion, because "HELP!!!" is not clear enough. If the subject is not clear people won't even bother reading to actually help you.

Have you tried starting the computer in Safe Mode and then opening the Control Panel from there?

Once you uninstall Bit Defender, I suggest you install Microsoft Security Essentials. It's very light, and fast. And free.

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Dj244

16 posts

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#387062 2-Oct-2010 10:24

I have tried that. But in safe mode it doesn't let me do it. Saying there is no internet acess.

rscole86

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#387065 2-Oct-2010 10:40

Have you followed the instructions on their website?

vexxxboy

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#387079 2-Oct-2010 11:39

if you have problems you could always restore your laptop to just before you installed bit defender and start again

Common sense is not as common as you think.

Dj244

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#387091 2-Oct-2010 12:18

How do i do that?

Dj244

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#387125 2-Oct-2010 14:13

Thanks for your help. I got it fixed. Can you suggest a good antivirus program?

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billgates

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#387126 2-Oct-2010 14:15

Microsoft security essentials. there is a link to it in my signature. best off all it's free.

Do whatever you want to do man.

rscole86

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#387127 2-Oct-2010 14:15

Dj244: Thanks for your help. I got it fixed. Can you suggest a good antivirus program?

How did you fix it?

As freitasm pointed out, give Microsoft Security Essentials a go.

Dj244

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#387128 2-Oct-2010 14:16

Thank you heaps!

Dj244

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#387172 2-Oct-2010 18:26

rscole86:
Dj244: Thanks for your help. I got it fixed. Can you suggest a good antivirus program?

How did you fix it?

As freitasm pointed out, give Microsoft Security Essentials a go.

A friend of mine told me I can't have more than 1 antivirus on at the same time. I didnt realise there was norton on there already.
I have now installed Security essentials. Its very good.
Thanks for your help. :)

nakedmolerat

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#387185 2-Oct-2010 19:47

Dj244:
rscole86:
Dj244: Thanks for your help. I got it fixed. Can you suggest a good antivirus program?

How did you fix it?

As freitasm pointed out, give Microsoft Security Essentials a go.

A friend of mine told me I can't have more than 1 antivirus on at the same time. I didnt realise there was norton on there already.
I have now installed Security essentials. Its very good.

Thanks for your help. :)

Have you removed norton av?