My wife has W7 professional 64 bit. Everything has been fine until we applied the first SP. (All other fixes have been applied.) FP1 won't let e-mail work, and won't let our browser work. However other functions work - Skype, TeamViewer, FTP, etc - even the FF addon from XNet. But we can't access the web from the browser.
We've uninstalled and reinstalled a couple of times but no joy. We've searched for similar stories but no joy. We're going to have to get the dealer to fix this for us - which may mean a complete reinstallation (not a brilliant solution), unless anyone here has a bright idea.
Another issue which doesn't seem relevant but I don't know for sure is starting Windows. From the early days (the laptop is nearly a year old) the machine sometimes (less than weekly) doesn't start correctly. We have to restart it. The power is on, but screen blank for 10-15 minutes. We have to power it off and then restart. Very strange.
Thanks