Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




36 posts

Geek


Topic # 84551 2-Jun-2011 09:58
Send private message

Got a major problem with one of the notebooks I support.
Win 7  64 Bit . HP Envy Beats edition
Bitdefender 2011 64 bit  and Micro Soft Security Suite

Bitdfender pops up a message its blocked this virus - every  30 secs
Micro Soft Security pops up another one

Did full scans with , Microsoft Security, Bitdefender and Malware Bytes
Scan found the virus - removed etc

Still there - or at least Bitdefender is still popping up block messages

Running out of options here and wonder if anyone else has had the same problem

Richard

Create new topic
2865 posts

Uber Geek
+1 received by user: 262


  Reply # 476961 2-Jun-2011 10:18
Send private message

You shouldn't have more than one AV program installed so I would remove the Microsoft one.
They can conflict with each other and may be whats causing the issue.

I would also download and run a scan using the Kaspersky Rescue CD.

Edit:  Linky :D http://support.kaspersky.com/viruses/rescuedisk




1357 posts

Uber Geek
+1 received by user: 15


  Reply # 476962 2-Jun-2011 10:19
Send private message

Had a problem like this years ago with Norton, In the end the virus was actually removed but Norton had bugged out. I reinstalled Norton and everything was fine - although shortly after this i got rid of Norton because its rubbish.

 
 
 
 




36 posts

Geek


  Reply # 477110 2-Jun-2011 15:08
Send private message

Thanks CYaBro 
Didn't realise there could be conflicts between virus scanners - will try this and will try Kaspersky .


Banana?
4167 posts

Uber Geek
+1 received by user: 923

Subscriber

  Reply # 477126 2-Jun-2011 15:51
Send private message

Yep, get rid of one of your Virus Scanners, Run MBAM from Safe Mode.

If that doesn't kill it, you could try ComboFix. It is pretty good at nailing the persistent ones.

6573 posts

Uber Geek
+1 received by user: 529

Trusted

  Reply # 477127 2-Jun-2011 15:54
Send private message

There's also a bit of kit out there that allows you to stop the processes prior to scanning. Sorry rushed at the mo and it might not apply anyway, but someone else/google will assist. Helps if you're hijacked as such.



36 posts

Geek


  Reply # 478015 5-Jun-2011 16:04
Send private message

Thanks for the suggestions - Kaspersky did the clean up job in the end  and turning off Microsoft Security stopped Bitdefender endlessly blocking

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

CPTPP text and National Interest Analysis released for public scrutiny
Posted 21-Feb-2018 19:43


Foodstuffs to trial digitised shopping trolleys
Posted 21-Feb-2018 18:27


2018: The year of zero-login, smart cars & the biometrics of things
Posted 21-Feb-2018 18:25


Intel reimagines data centre storage with new 3D NAND SSDs
Posted 16-Feb-2018 15:21


Ground-breaking business programme begins in Hamilton
Posted 16-Feb-2018 10:18


Government to continue search for first Chief Technology Officer
Posted 12-Feb-2018 20:30


Time to take Appleā€™s iPad Pro seriously
Posted 12-Feb-2018 16:54


New Fujifilm X-A5 brings selfie features to mirrorless camera
Posted 9-Feb-2018 09:12


D-Link ANZ expands connected smart home with new HD Wi-Fi cameras
Posted 9-Feb-2018 09:01


Dragon Professional for Mac V6: Near perfect dictation
Posted 9-Feb-2018 08:26


OPPO announces R11s with claims to be the picture perfect smartphone
Posted 2-Feb-2018 13:28


Vocus Communications wins a place on the TaaS panel
Posted 26-Jan-2018 15:16


SwipedOn raises $1 million capital
Posted 26-Jan-2018 15:15


Slingshot offers unlimited gigabit fibre for under a ton
Posted 25-Jan-2018 13:51


Spark doubles down on wireless broadband
Posted 24-Jan-2018 15:44



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.