Removable storage devices show as 0 bytes on my pc

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jenoi

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#9503 23-Sep-2006 06:26

I have a Toshiba laptop running Windows XP SP2. Anytime I put a USB storage device into any of my USB ports, it displays in My Computer as E: but shows a size of 0 bytes. If I go into Disk Management it's not listed. I have tried a couple of different storage devices and none work on my pc, but they work on my coworkers' pc.

Help please!

freitasm

BDFL - Memuneh
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#46677 23-Sep-2006 10:58

There's another thread here on Geekzone discussing USB memory keys not being recognised. But it seems different in your case, since it shows but with 0 bytes.

Do you know if there's a Read/Write switch that may be protecting the device?

jenoi

3 posts

Wannabe Geek
Inactive user

#46678 23-Sep-2006 11:12

thanks for your response....

I've read all through the other thread and nothing there helps my situation.

There is a switch, but I've already fiddled with it and that's not the problem, also this happens with any usb device I try. I've tried 5 different ones and they are not all the same model or even brand.

Any other suggestions?

Thanks,

freitasm

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#46679 23-Sep-2006 11:23

It could be faulty USB port, or not enough power on the port? Also, plug these things directly in to the USB port, not a USB HUB.

Check the Power Management tab on Devices Manager (USB Root HUB). There's an option there that allows the OS to turn the port off to save power. Try unchecking that option.

jenoi

3 posts

Wannabe Geek
Inactive user

#47000 28-Sep-2006 03:33

it's plugged directly into the usb port, in fact I've tried it in all the usb ports. I tried changing the power setting as you suggested and this hasn't made any difference.

Any other ideas?

Thanks,