Malware problem

Forums › Microsoft Windows › Malware problem

John47

8 posts

Wannabe Geek

Topic # 95593 9-Jan-2012 09:03

Hi there

Do not know where it came from or how long its been there, I was using Mozilla Firefox as my browser and it seems to have been hi jacked by searchqu.com46 ! and I keep getting a Mozilla Crash Report message every time I try to open Mozilla! Have tried various malware etc utilities but still have the problem.
Any suggestions would be appreciated.

cheers John

freitasm

BDFL - Memuneh
62279 posts

Uber Geek
+1 received by user: 12821

Administrator

Trusted

Geekzone

Lifetime subscriber

Reply # 566377 9-Jan-2012 09:14

Do you have any antivirus running? Have you run a full scan since this started happening? Have you tried running MalwareBytes?

Backblaze cloud backup (personal and business) | Geekzone broadband switch | Amazon (Geekzone aff) | MightyApe (Geekzone aff) |

My technology disclosure | Business Transformation | Enterprise Content Management | Customer Relationship Management | Sharesies investment fund

Oblivian

2990 posts

Uber Geek
+1 received by user: 343

Reply # 566379 9-Jan-2012 09:18

firefox -safe-mode

Disable any rogue looking addons you recently added.

Theres also a profile manager that will let you re-create the profile, disabling all other added extras.

johnr

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user

Reply # 566383 9-Jan-2012 09:21

As above try malwarebytes

http://www.malwarebytes.org/

garvani

1874 posts

Uber Geek
+1 received by user: 84

Trusted

Reply # 566387 9-Jan-2012 09:23

As well as SuperAntispyware, just download the tech version then you don't need to install it.
http://superantispyware.com

John47

8 posts

Wannabe Geek

Reply # 566662 9-Jan-2012 21:27

Thanks for all that replied with recommendations, I think i have it sorted. Thanks again.
John

MastaGeek

3 posts

Wannabe Geek
Inactive user

Reply # 568375 13-Jan-2012 13:25

This is a common problem which has occured to many of my friends as they were using the computer.
This is caused by a virus that interferes with your daily computing, which displays "Phishing Sites" which will steal all your data if entered in them.
I suggest you immediately temporarily shutdown your internet ( Via the button on the side, not the ISP ), and use a anti virus program to secure your computer from such threats.
If you would not like to invest in a good Anti Virus Program, there are many free anti virus programs on the net,

Try googling for some of then ; AVG Free.

freitasm

BDFL - Memuneh
62279 posts

Uber Geek
+1 received by user: 12821

Administrator

Trusted

Geekzone

Lifetime subscriber

Reply # 568376 13-Jan-2012 13:26

MastaGeek, I think you missed the reply just before yours where the OP says it's fixed.

Backblaze cloud backup (personal and business) | Geekzone broadband switch | Amazon (Geekzone aff) | MightyApe (Geekzone aff) |

My technology disclosure | Business Transformation | Enterprise Content Management | Customer Relationship Management | Sharesies investment fund