Malware problem

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John47

8 posts

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#95593 9-Jan-2012 09:03

Hi there

Do not know where it came from or how long its been there, I was using Mozilla Firefox as my browser and it seems to have been hi jacked by searchqu.com46 ! and I keep getting a Mozilla Crash Report message every time I try to open Mozilla! Have tried various malware etc utilities but still have the problem.
Any suggestions would be appreciated.

cheers John

freitasm

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#566377 9-Jan-2012 09:14

Do you have any antivirus running? Have you run a full scan since this started happening? Have you tried running MalwareBytes?

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Oblivian

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#566379 9-Jan-2012 09:18

firefox -safe-mode

Disable any rogue looking addons you recently added.

Theres also a profile manager that will let you re-create the profile, disabling all other added extras.

johnr

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#566383 9-Jan-2012 09:21

As above try malwarebytes

http://www.malwarebytes.org/

garvani

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#566387 9-Jan-2012 09:23

As well as SuperAntispyware, just download the tech version then you don't need to install it.
http://superantispyware.com

John47

8 posts

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#566662 9-Jan-2012 21:27

Thanks for all that replied with recommendations, I think i have it sorted. Thanks again.
John

MastaGeek

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#568375 13-Jan-2012 13:25

This is a common problem which has occured to many of my friends as they were using the computer.
This is caused by a virus that interferes with your daily computing, which displays "Phishing Sites" which will steal all your data if entered in them.
I suggest you immediately temporarily shutdown your internet ( Via the button on the side, not the ISP ), and use a anti virus program to secure your computer from such threats.
If you would not like to invest in a good Anti Virus Program, there are many free anti virus programs on the net,

Try googling for some of then ; AVG Free.

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freitasm

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#568376 13-Jan-2012 13:26

MastaGeek, I think you missed the reply just before yours where the OP says it's fixed.

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