Can't login using Linux Mint 17.3

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laugh2

9 posts

Wannabe Geek

#191541 8-Feb-2016 11:09

Hi,

I can't login using Firefox on Linux Mint 17.3 MATE. I get as far as the captcha, answer it, receive a green tick confirming I'm not a robot, but once I click the LOGIN button I'm back to empty login fields and can repeat the process. Restarting Firefox in Safe Mode via Firefox/Help/"restart with Add-ons Disabled ..." doesn't solve the problem. Enabling all Cookies in Firefox (including third party ones) doesn't help either.

This is the second machine where I've had this problem. The other was my laptop running Linux Mint 17.2 MATE.

Logging in does work on both machines using Firefox in a virtual machine (VMWare) running Win10.

Any suggestions, anyone?

timmmay

20858 posts

Uber Geek
+1 received by user: 5350

Trusted

Lifetime subscriber

#1487320 8-Feb-2016 11:44

Can't log in to what?

laugh2

9 posts

Wannabe Geek

#1487519 8-Feb-2016 14:52

Can't log in to Geekzone using Firefox on Linux Mint 17.3. Works OK from virtual machine running Firefox on Win10 on same machine.

Dairyxox

1595 posts

Uber Geek
+1 received by user: 455

#1487533 8-Feb-2016 15:19

Have you blocked access to any of googles servers? That would do it.

kama

30 posts

Geek
+1 received by user: 1

#1487558 8-Feb-2016 16:08

I tried logout and login on Debian 8. At first I couldn't login, but after accepting 3rd party cookies and allowing all scripting it worked.

laugh2

9 posts

Wannabe Geek

#1488236 9-Feb-2016 18:04

Dairyxox:

Have you blocked access to any of googles servers? That would do it.

No. This is a fresh install from the ISO from Linux Mint 17.3's homepage. Firefox comes bundled with the OS. So unless the Google servers are blocked by default then they are not blocked on this machine. (Also, some of our work stuff is on Google sites and I have no problem accessing them.)

kama

30 posts

Geek
+1 received by user: 1

#1488284 9-Feb-2016 19:20

Try Chrome.

Samsung

Shop now on Samsung phones, tablets, TVs and more (affiliate link).

laugh2

9 posts

Wannabe Geek

#1491978 14-Feb-2016 11:18

kama: Try Chrome.

Thanks for the suggestion, but I had tried Chrome before posting - same behaviour i.e. a tick after the Captcha but then no progress past clicking Login. (Aside: The Firewall ufw is also not the problem.)

laugh2

9 posts

Wannabe Geek

#1500858 28-Feb-2016 17:18

Since my last post I've installed Linux Mint 17.3 as both 32-bit and 64-bit machines in VMWare on the same host as Windows10 (... which works).

I am unable to log into Geekzone using Firefox or Chrome on either 32-bit or 64-bit systems. The installations were fresh and without add-one, cookie blocking, ad-blocking, or any other additions.

Currently I can only log in using Windows10 on a VMWare virtual machine.

Any more suggestions, anyone?

SYS65091

1 post

Wannabe Geek

#1500889 28-Feb-2016 18:56

Maybe check the .ISO you're using to install.

Reason being I read on 'The Register' (A UK tech website) a few days ago about Mint's website being hacked and the .iso download link being pointed to a dodgy site, with some unwanted 'extras' added to the iso.

Search for "Linux Mint hacked: Malware-infected ISOs linked from official site" on google and you'll find the article about it.

In short, it was on Feb 20th this happened, and it's best to check the MD5 Signature to verify you have an official version of the ISO.

Cheers...

laugh2

9 posts

Wannabe Geek

#1506224 4-Mar-2016 21:06

Thank you for that very interesting reference. I hadn't heard about that - it certainly makes you wonder what is safe in the digital world! Fortunately I had downloaded the ISO a day after that scare and from the Linux Mint 17.3 main site, which hadn't been compromised.

To be certain I checked the MD5 sum, which exactly matched the official sum. So the ISO should be clean.

Anyway, thank you - fortunately (!) that isn't the problem.