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45 posts

Geek


# 233787 3-May-2018 09:20
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i m new to linux mint  i have a usb adapter  usb_ n IEEE 802.11b/gn with linux  os driver on it i not know how to install it bought it from penguin com

 

ive a canon printer  mx726 muliti  model, it wil print wireless but it wont detect scangear it gives error no scaner  try conect cable, if i click update detect scanner it wont  pick it up

 

yet in my hp elitebook 8460p it detected the driver with the window to scan


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2131 posts

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  # 2006922 3-May-2018 09:36
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I assume you have plugged it in and it doesnt work?

 

Check you have lastest kernel version in update manager as drivers I think are included.

 

 

 

(didnt know penguin books sold usb wifi stix ;-)   )

 

 

 

Tried Menu/admin/drivers manager not help?

 

 

 

http://linuxmint-installation-guide.readthedocs.io/en/latest/drivers.html

 

https://www.howtogeek.com/213488/how-to-install-hardware-drivers-on-linux/

 

 


809 posts

Ultimate Geek
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  # 2006985 3-May-2018 10:57
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I don't think it's a wifi issue.

 

he has the USB wifi gadget in, and it picked up the printer part and installed jsut fine.

 

 

 

It's an all-in-one printer/scanner.

 

 

 

He had also done this on the laptop, using it's built in wifi, both drivers installed and work just finr.

 

 

 

Same scanner driver, but on running the install.sh it says no scanners found?  But it found the printer the same way...

 

 

 

So how to troubleshoot this?  I know nothing about wifi on Linux (being new also), I don't know if it's the scanner driver or what...I would have though it would ask, USB or wifi, but it didn't.

 

(BTW this person is my relative)

 

He is running Mint Cinnamon Sylvia on both laptop and desktop. The issue is with the scanner on desktop.


 
 
 
 


Mr Snotty
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  # 2007001 3-May-2018 11:12
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45 posts

Geek


# 2007079 3-May-2018 12:56
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any help why scan gear on desktop wont detect wil be awesome. other problem is setting usb adapter   for wifi wireless with usb adapter wireless-N 11g it has linux drivers with it but im lost how to install it


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  # 2007136 3-May-2018 14:18
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Im confused.

 

So you have a wifi adapter which works to the internet and you can print successfully to your scanner/printer.

 

 

 

So the problem is getting scanner side of things to work wireless ?

 

 

 

And you want help getting the scanner functionality ?

 

 

 

What happens if you plug the mint machine into the scanner directly? ie does simple scan app when connected to machine physically ?

 

 

 

 




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Geek


  # 2007192 3-May-2018 15:19
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no app is detected on my desktop PC it  says  no scanner detected and if i hit update  or search for scanner it searches then says  it not on scan mode or try to plug cable in to use  scan mode.

 

 very strange, yet in my laptop it works with the open window to  do the scan etc

 

 i will try the cable plugged in see if that wil find my printer scaner

 

mine is canon mx726  mulitiprint/scan/copy


809 posts

Ultimate Geek
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  # 2007971 4-May-2018 17:04
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I hate this sort of issue.
Using it via usb cable made no difference.

I got him to do chown $USER:$USER -R /home/$USER
And add himself to scanner group.
WHich made no difference.

In the end he downloaded scangearmp via Software Manager , it is an old version 2.something.
It works but, straight after it then shows this screen.

So...not permissions.The  Driver? Still bizarre cause then why is the laptop, with SAME o/S on it happy with that newer one?

 


And this, I think it means stuff is missing from the linux system, what to do about it though.... any ideas?

 

Click to see full size


 
 
 
 


55 posts

Master Geek


  # 2007992 4-May-2018 18:01
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Are you sure that was downloaded from software manager?  It seems to be in a source file folder, and it's complaining of missing libs.  Installing through package manager would pull in any required libs.  You have possibly the worst brand to deal with here (in my experience anyway!)  I stopped buying anything canon when I started using linux.

 

 

 

 


809 posts

Ultimate Geek
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  # 2008060 4-May-2018 18:58
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Positive.

 

 

 

I had no issues installing my canon with scanner.

 

he had no issues doing it on his laptop, just the desktop.

 

 


Mr Snotty
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  # 2008068 4-May-2018 19:05
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Take a look at this: http://tipsonubuntu.com/2016/08/14/canon-printer-driver-scangear-mp-ubuntu-16-04/

 

Linux Mint == Ubuntu essentially.

 

For the likes of the WiFi side of things mind plugging in the stick and running "sudo lshw -C network" / pasting it here?







45 posts

Geek


# 2008071 4-May-2018 19:10
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Found the issue with scangear on my desktop it wanted the old driver to work not the new one, weird. cause it works fine on my laptop.

 

 

 

Stil no fix for wifi though it only uses network cable, i not know the commands for usb adapter




45 posts

Geek


  # 2008077 4-May-2018 19:14
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Will check that tomorrow Micheal on my desktop its closed for the night im on my laptop for nowwink




45 posts

Geek


  # 2008299 5-May-2018 06:44
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tony@tony-System-Product-Name ~ $ sudo lshw -C network
[sudo] password for tony:
*-network
description: Ethernet interface
product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:04:00.0
logical name: enp4s0
version: 06
serial: c8:60:00:bd:db:5c
size: 1Gbit/s
capacity: 1Gbit/s
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full firmware=rtl8168e-3_0.0.4 03/27/12 ip=192.168.1.70 latency=0 link=yes multicast=yes port=MII speed=1Gbit/s
resources: irq:27 ioport:d000(size=256) memory:d0004000-d0004fff memory:d0000000-d0003fff
*-network
description: Wireless interface
physical id: 1
bus info: usb@2:2
logical name: wlxf4f26d1b629a
serial: f4:f2:6d:1b:62:9a
capabilities: ethernet physical wireless
configuration: broadcast=yes driver=ath9k_htc driverversion=4.4.0-122-generic firmware=1.4 link=no multicast=yes wireless=IEEE 802.11bgn


Mr Snotty
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  # 2008320 5-May-2018 09:01
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So it has found the Wireless dongle and has the kernel driver installed there also - you don't need to install a driver.

 

Honestly it should be as simple as connecting to wireless at this point. In the system tray area click on the networking icon - do any wireless networks show up?







45 posts

Geek


  # 2008332 5-May-2018 09:58
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how i attach screen shot to you of network to show?


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