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Topic # 242717 11-Nov-2018 06:48
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Ive a new Canon printer scaner copier , Model PIXMA  (TS6100 series)

 

Unable to find a scanner gear  driver to work with Linux mint 18.

 

Anyone can help please?

 

 

 

Old Canon  MX726 series died so had to get a new one

 

 

 

 

 

 

 

 


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  Reply # 2123504 11-Nov-2018 09:20
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And we tried it with usb cable too, it won't detect, not any of the scangearmps nor simple scan nor sane via terminal.

 

 

 

Tried mine (Canon MB2160) and that works fine via cable but won't show on wifi. He can see mine as printer just fine via wifi  so we're out of ideas on the scan part.

 

 

 

His is a TS6160.


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  Reply # 2123541 11-Nov-2018 11:54
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I'm not an Linux expert - but the experts will say that HP is the best bet for Linux printers.  They even have a GUI for the HPLIP printing stuff.  If you have a Canon printer/scanner maybe dual boot with Windows or go and buy a HP printer that is model that's been on sale for a while.  Chances are that it will work without a whole lot of grief.


 
 
 
 


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  Reply # 2123706 11-Nov-2018 20:28
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Sadly I loathe HP. I had one. What a PITA. I went through 4 replacements in a 6 week period. Looking on their site it was stuffed with reviews saying similar things.

 

Yes they have good Linux support, pity the end user stuff is so bad though.

 

 

 

So no, that doesn't solve the problem. I see no reason for it amyway, had success with numerous Canon models, it's bizarre it can't see the scan part via cable either.....

 

 


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  Reply # 2123717 11-Nov-2018 20:51
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Different Linux distribution, but is this of any help at all?

 

https://help.ubuntu.com/community/SANE%20-%20Installing%20a%20scanner%20that%20isn%27t%20auto-detected

 

 


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  Reply # 2123728 11-Nov-2018 21:32
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Dratsab:

 

Different Linux distribution, but is this of any help at all?

 

https://help.ubuntu.com/community/SANE%20-%20Installing%20a%20scanner%20that%20isn%27t%20auto-detected

 

As I've mentioned to @koolme2 many, many times now Ubuntu and Linux Mint are practically the same (Mint is based off Ubuntu) but you're spot on here.

 

The problem is, scanner support isn't great for Linux and Canon is normally rubbish too. There is actually a quite high chance it'll never work.







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  Reply # 2123729 11-Nov-2018 21:32
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Did that (had to use xed didn't have gedit) BUT IT still DOESN'T SEE IT, THIS VIA USB CABLE


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  Reply # 2123734 11-Nov-2018 21:38
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koolme2: Did that (had to use xed didn't have gedit) BUT IT still DOESN'T SEE IT, THIS VIA USB CABLE 

 

Are you finding shouting helpful?


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  Reply # 2123777 11-Nov-2018 22:16
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Is your USB cable good? What is the output of lsusb? WHAT IS IT? (That's better).

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  Reply # 2123780 11-Nov-2018 22:32
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koolme2:

 

Did that (had to use xed didn't have gedit) BUT IT still DOESN'T SEE IT, THIS VIA USB CABLE

 

There is no need to shout - also:

 

sudo apt update && sudo apt install gedit

 

You need to provide more information such as the output of lsusb and what you have tried for anything like this. Posting the absolute basics without telling us what you have tried likely won't get others to help you. I'm also going to be perfectly honest here - why are you running Linux instead of Windows? Honestly, it seems it'll be better for you to run Windows based on all your posts as things just work.

 

If you want to run Linux you have to be prepared to learn how to use it, use the command line and also troubleshoot problems (I've also mentioned you many times to you). I've been running Linux as a desktop operating system for over 10 years now and there have been times when I struggled for days to get something to work. It is all part of the fun of running Linux.

 

Canon is terrible for Linux support and I can see there is absolutely no support for the scanner for Linux as of yet. Even if there was, it'll likely be reverse engineered and not provided by Canon themselves and also won't have full support. Honestly, consider the switch back to Windows or even consider getting a Mac if you don't like Windows.





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Reply # 2123787 11-Nov-2018 23:52
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Years ago I had a printer/scanner I could not get working with windows.  A friend suggested I try VueScan software.  It worked and has worked with every printer/scanner or scanner I have used with Windows or Mac OS X.

 

They claim to support the Canon TS6160 in Linux.  It might be worth a try.  I think the scanning software is not terribly user friendly but I am used to it now.  It can be used in simple or expert mode (lots of options and adjustments) but most importantly it is stable, does not crash and just works.  

 

I am not sure that I have ever tried using it with a standalone printer.  Perhaps it only works if a scanner is involved.


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  Reply # 2123922 12-Nov-2018 09:23
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Maybe I have been lucky with HP.   I have a little HP Deskjet multi function that is about 9 years old & still works perfectly - mind you it has had very light use.  The scanner part works perfectly in Linux too.


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  Reply # 2124340 12-Nov-2018 17:52
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irongarment: Is your USB cable good? What is the output of lsusb? WHAT IS IT? (That's better).

 

Sorry hit caps lock by accident and as I am not a touch typist didn't notice.


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  Reply # 2124341 12-Nov-2018 17:55
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michaelmurfy:

 

There is no need to shout Posting the absolute basics without telling us what you have tried likely won't get others to help you. I'm also going to be perfectly honest here - why are you running Linux instead of Windows? Honestly, it seems it'll be better for you to run Windows based on all your posts as things just work.

 

If you want to run Linux you have to be prepared to learn how to use it,

 

 

 Thanks Mr Snotty.

 

Why not try and put newbies off and tell them to go back to Linux.

 

Thought finding xed was the default was quite OK actually. Does it matter if it is xed or gedit? Oh no it doesn't.

 

I doubt USB is the issue without running that cause it works just fine with the printing side of it,

 

 

 

And my brother has some disabilties, among them eyesight and others I am not going into detail about.

 

Perhaps you should stop jumping to conclusions about people.

 

 


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  Reply # 2124351 12-Nov-2018 18:39
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pctek:

 

Thanks Mr Snotty.

 

Why not try and put newbies off and tell them to go back to Linux.

 

First off - just remember who you're name calling here. And as I've said multiple times I do endorse Linux, but feel it will be easier for your brother to be using Windows or even MacOS.

 

And my brother has some disabilties, among them eyesight and others I am not going into detail about.

 

Perhaps you should stop jumping to conclusions about people.

 

Actually I wasn't jumping to conclusions. I was just stating that there needs to be more information given of what has been tried etc from both yourself, and him. But as we've both concluded that the scanner is not supported under Linux (I wouldn't trust the expensive program). It appears based on his posts all asking for Linux support that he would honestly be better off with something other than Linux. That is all...

 

But since you've been warned in the past I'm both locking this thread and also putting you in timeout for a week. Please respect others on here who are just trying to help.





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