Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




15 posts

Geek


Topic # 114382 18-Feb-2013 10:51
Send private message

Hi

I've got a retina macbook pro 15.4". Wanting to do a fresh install or at least save a copy of the install for future use.

I've tried downloading mountain lion from recovery (command + R) 3 times now and all 3 times it stops at 75% and fails. In the installer log it says something like "chunk validation failed" it tries it several times and then it says "token timeout" after the 7th or so attempt of reconnecting.

This is really frustrating now as I have wasted over 10gb of my cap trying to download this stupid file, why can't apple just provide every new computer with install disk.

Anyone else experience this before? I'm on telecom broadband.
I've tried search the apple forums and theres not really any solution to this. I've tried looking up the apple expresslane but theres NO phone numbers or emails to contact, it just says contact your local store.

Any help is much appreciated!

Create new topic
4619 posts

Uber Geek
+1 received by user: 1394


  Reply # 764031 18-Feb-2013 10:54
Send private message

00800 7666 7666 is the support number



15 posts

Geek


  Reply # 764043 18-Feb-2013 11:15
Send private message

thanks, on the phone with them now!

i actually tried that number earlier but took out the first zero cause i assumed it was an 0800 number

 
 
 
 


4619 posts

Uber Geek
+1 received by user: 1394


  Reply # 764053 18-Feb-2013 11:26
Send private message

Nope, it definitely is 00800!



15 posts

Geek


  Reply # 765555 19-Feb-2013 08:16
Send private message

Hmm

The only suggestion apple had was to reset the PRAM and SMC and I had already done that prior to my second attempt

and they also suggest i format my hard disk, i'm not going to try that because if it doesn't work, im stuck with a bricked system


i did some searching around and some people had  similar problem caused my content filtering by the isp.

i'm with telecom, can people who have had a successful reinstall of mountain lion with recovery, post what isp they are with?


305 posts

Ultimate Geek
+1 received by user: 8


  Reply # 765566 19-Feb-2013 08:48
Send private message

Suney: Hmm

The only suggestion apple had was to reset the PRAM and SMC and I had already done that prior to my second attempt

and they also suggest i format my hard disk, i'm not going to try that because if it doesn't work, im stuck with a bricked system


i did some searching around and some people had  similar problem caused my content filtering by the isp.

i'm with telecom, can people who have had a successful reinstall of mountain lion with recovery, post what isp they are with?



I have successfully downloaded mountain lion with Telecom , although this was on macbook pro via ethernet.
I tend not to use wifi for large downloads, try see if you can get a recovery DMG and make a usb install drive.






iMac 27 2014
Macbook Pro Retina 2013
iPhone 6s
iPad Air 2

VDSL Sync @ 69Mbps Down / 29Mbps Up


Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel reimagines data centre storage with new 3D NAND SSDs
Posted 16-Feb-2018 15:21


Ground-breaking business programme begins in Hamilton
Posted 16-Feb-2018 10:18


Government to continue search for first Chief Technology Officer
Posted 12-Feb-2018 20:30


Time to take Appleā€™s iPad Pro seriously
Posted 12-Feb-2018 16:54


New Fujifilm X-A5 brings selfie features to mirrorless camera
Posted 9-Feb-2018 09:12


D-Link ANZ expands connected smart home with new HD Wi-Fi cameras
Posted 9-Feb-2018 09:01


Dragon Professional for Mac V6: Near perfect dictation
Posted 9-Feb-2018 08:26


OPPO announces R11s with claims to be the picture perfect smartphone
Posted 2-Feb-2018 13:28


Vocus Communications wins a place on the TaaS panel
Posted 26-Jan-2018 15:16


SwipedOn raises $1 million capital
Posted 26-Jan-2018 15:15


Slingshot offers unlimited gigabit fibre for under a ton
Posted 25-Jan-2018 13:51


Spark doubles down on wireless broadband
Posted 24-Jan-2018 15:44


New Zealand's IT industry in 2018 and beyond
Posted 22-Jan-2018 12:50


Introducing your new workplace headache: Gen Z
Posted 22-Jan-2018 12:45


Jucy set to introduce electric campervan fleet
Posted 22-Jan-2018 12:41



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.