2013 MacBook Air - loading webpages painfully slow

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alikat

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#146847 30-May-2014 19:18

Husbands 2013 top spec air, safari and chrome both painfully slow loading webpages. Speed test is on par with my Pro though.

Everything loads fast on mine. Same settings etc. only change in last 12 hours (how long this has been going on) was changing our Apple ID password.

45 minutes on the phone with Apple and no joy.

Using the old telecom VDSL technicolor. Only difference in settings between mine and his is that I have the unblock-us DNS servers loaded and he has his pointing to the router/modem.

Anyone got any light on this?

MikeB4

MikeB4
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#1056785 30-May-2014 19:26

This could be a DNS issues, has this been changed?

If not try disabling DNS prefetching, do this by.

Open Terminal (in /Applications/Utilities).

Execute the Terminal command below to disable DNS prefetching:

defaults write com.apple.safari WebKitDNSPrefetchingEnabled -boolean false

Quit Safari, then open it again and test for the issue.

Here is a crazy notion, lets give peace a chance.

josephhinvest

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#1056807 30-May-2014 20:02

I would try creating a new user account, takes one minute, see if the problem is system wide or user specific. Good place to start.
Cheers,
Joseph

alikat

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#1056821 30-May-2014 20:15

Tried with two different user accounts - same problem. Will try a DNS thing when I get home.

gehenna

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#1056826 30-May-2014 20:20

What browser are you using? Tried using a different browser to test?

benokobi

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#1056837 30-May-2014 20:34

I have similar problems but only when I am using my ethernet to USB adaptor.

benokobi

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#1056848 30-May-2014 20:36

gehenna: What browser are you using? Tried using a different browser to test?

alikat: safari and chrome both painfully slow loading webpages.

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jarledb

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#1056865 30-May-2014 20:58

benokobi:
gehenna: What browser are you using? Tried using a different browser to test?

alikat: safari and chrome both painfully slow loading webpages.

That sounds a lot like a DNS issue. Try using OpenDNS or Googles DNS servers and see if that fixes the problem.

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alikat

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#1057090 31-May-2014 14:43

Yeah, DNS issue. I saw a tweet late last night from Telecom. So not macbook at all. Head. Desk. FML.