Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




267 posts

Ultimate Geek


#195306 15-Apr-2016 00:39
Send private message

My partner is currently in Melbourne on holiday. when she got there she went to a Vodafone shop to get a local sim for her 6s. When the Vodafone rep swapped the nz sim for the Aus one the phone froze up so my partner rebooted it. It got stuck in a boot loop, Apple logo for 2-3 seconds black screen. She has done a hard reset with no luck and when trying to wipe and restore the phone it's come up with error code 9. The Vodafone Aus are taking no responsibility for it.

I called Apple on her behalf within an hour of this happening so about 10am Wednesday and said what happened they said that they could send one out express to her hotel if I paid for the replacement phone and express shipping and they would refund the price of the phone once the old one was back with them. I stressed that she was flying back to Christchurch early am Saturday so that it would have to get there by Friday at the latest. The Apple rep said that it should turn up Thursday do first thing Friday morning.

I've just received an email from Apple saying that it has only now been shipped but the tracking is currently showing:
"Shipping information received by Australia Post" the time stamp says 643pm 14th April.

What should I do, the hotel will only accept packages for people checked into the hotel.


Create new topic
5355 posts

Uber Geek

Trusted
Microsoft

  #1533323 15-Apr-2016 02:25
Send private message

Ask the hotel to refuse the package and return to sender

2514 posts

Uber Geek
Inactive user


  #1534848 18-Apr-2016 12:15
Send private message

Too late now but Melbourne has Apple stores that may have been able to help.


 
 
 
 


4771 posts

Uber Geek


  #1534858 18-Apr-2016 12:23
Send private message

dickytim:Too late now but Melbourne has Apple stores that may have been able to help.

 

Although they are all in malls in the 'burbs. The CBD is desperate for a flagship store ala Sydney.....


Create new topic




News »

Freeview On Demand app launches on Sony Android TVs
Posted 6-Aug-2020 13:35


UFB hits more than one million connections
Posted 6-Aug-2020 09:42


D-Link A/NZ extends COVR Wi-Fi EasyMesh System series with new three-pack
Posted 4-Aug-2020 15:01


New Zealand software Rfider tracks coffee from Colombia all the way to New Zealand businesses
Posted 3-Aug-2020 10:35


Logitech G launches Pro X Wireless gaming headset
Posted 3-Aug-2020 10:21


Sony Alpha 7S III provides supreme imaging performance
Posted 3-Aug-2020 10:11


Sony introduces first CFexpress Type A memory card
Posted 3-Aug-2020 10:05


Marsello acquires Goody consolidating online and in-store marketing position
Posted 30-Jul-2020 16:26


Fonterra first major customer for Microsoft's New Zealand datacentre
Posted 30-Jul-2020 08:07


Everything we learnt at the IBM Cloud Forum 2020
Posted 29-Jul-2020 14:45


Dropbox launches native HelloSign workflow and data residency in Australia
Posted 29-Jul-2020 12:48


Spark launches 5G in Palmerston North
Posted 29-Jul-2020 09:50


Lenovo brings speed and smarter features to new 5G mobile gaming phone
Posted 28-Jul-2020 22:00


Withings raises $60 million to enable bridge between patients and healthcare
Posted 28-Jul-2020 21:51


QNAP integrates Catalyst Cloud Object Storage into Hybrid Backup solution
Posted 28-Jul-2020 21:40



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.