I have an iMac running OSX 10.3 and Office Mac 2004, I created a new profile and XTRA Domain mail email account in Entourage jemma@domain.co.nz.

When I press send and receive and I can receive emails but not send, Entourage put's the email into the sent items box but none of the emails have been received.

I switch to my profile dominic@domain.co.nz and Entourage sends/receives without error, I have used all the same email settings from my profile in the new profile.

I have also tested the webmail for the new XTRA Domain mail email account (jemma@domain.co.nz) and can receive and send emails without error which I assume means that the problem is with Entourage or the new profile I made.

Has anyone had a similar problem? Any advice or assistance is much appreciated.