I've just brought a refurbished MacBook Pro via Apples online store.
I was a little unsure of how 'refurbished' my new laptop would be - is it second hand? is it a lemon from someone else?
If there was one reason I could be reasonably sure of quality is that all refurbs come with the standard 12 month international warranty and can have Applecare added at anytime in the first 12 months. Add to that the price being 22% cheaper than a new one, I was sold.
They had a current generation 15" Macbook Pro (2.4Ghz C2D Penryn, 2gb, 200gb HD, 8600GT 256MB) listed.
No matter how used the computer could be, as these models were only introduced less than 6 months ago, I know it couldn't be that beat up.
So I ordered the computer, it was 4.06pm on Monday.
It arrived 10.31am Tuesday (yes the very next day).
Seriously scary service! I've order things from Auckland and they've taken longer.
As its a refurb it came in a nondiscript whte box, with the computer in some solid yet basic padding and a long white apple box (with all the cables/DVD/clothes). I took the computer out and it looked mint. I gave it a smell, it smelled brand new. It looked brand new. To be honest you wouldn't know it wasn't a fresh out of the box orginal.
There is one slight issue, the left side USB port isn't quite flush with the casing. This is inside the case not outside, and the plug still fits all the USB cables I've tried, so it as much an aesthetic (and microscopic) issue.
So I got what seems to be a brand new $NZ3200 laptop for $2499 - A bargin. Highly recommended way to get a deal on a Mac.