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Lock him up!
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# 257182 19-Sep-2019 14:59
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Can a kind and patient Apple expert help a clueless one through the maze?

 

I know my way around Windows but am trying to help someone with a MacBook issue and neither of us understand a thing about Apple. The problem is that SBS IPTV on Kodi refuses to work though other channels work fine. Something I noticed while fumbling around is that connection permission requests sometimes pop up when trying to access a URL. For example, "application x wants to connect to url y on port 443". You are then given a number of options to proceed. One of the option combinations allows you to deny the request forever. I suspect, and would like to check, if this has accidentally happened with SBS, but I don't know how to access whatever produces this pop-up. Is this a firewall message? Any help would be much appreciated. 

 

 





I don't think there is ever a bad time to talk about how absurd war is, how old men make decisions and young people die. - George Clooney
 


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  # 2320441 19-Sep-2019 15:09
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Could be...

 

You can check what it currently blocked via the Firewall settings, which are under security in system preferences,- which is usually in the dock, or you can get to it from the "apple" menu

 

https://support.apple.com/en-us/HT201642

 

 


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  # 2320442 19-Sep-2019 15:12
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what Mac? What version of OS?


 
 
 
 


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  # 2320449 19-Sep-2019 15:27
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You might want to see whether "Little Snitch" has been installed. I've never used it myself, but I believe that it can display prompts like the one you're seeing.




Lock him up!
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  # 2320457 19-Sep-2019 15:34
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Behodar:

 

You might want to see whether "Little Snitch" has been installed. I've never used it myself, but I believe that it can display prompts like the one you're seeing.

 

 

Bingo. I was searching on-line and discovered Little Snitch. I remembered seeing it on the Mac and not understanding what it was for. I went back to it and once I knew what to look for configuration was easy. SBS had indeed accidentally been turned off forever and that was blocking it. As soon as I changed the setting all was okay again.

 

Thanks everyone for the help. I managed to work it out myself this time but I really appreciate the willingness to lend a hand. For me, the Mac is just a big black box I would rather avoid. Thanks again.

 

 





I don't think there is ever a bad time to talk about how absurd war is, how old men make decisions and young people die. - George Clooney
 


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  # 2320461 19-Sep-2019 15:37
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The pop-up message you describe is probably from the firewall as @wellygary says. However, it be a red herring - those firewall settings are only for incoming connections, and a client requesting a video stream would probably present as an outgoing connection.

 

Can you describe more fully the setup - i.e. version of Mac OS, Kodi, how the addon is installed, what services work, what don't and any other troubleshooting you have done so far.

 

EDIT: I see all is solved. Good work.


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  # 2320467 19-Sep-2019 15:55
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I'd recommend getting rid of Little Snitch, it's a pointless annoyance




Lock him up!
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  # 2320471 19-Sep-2019 16:09
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It sure is, but not my computer, thank goodness. I always wondered what all those stupid pop-ups were about.

 

 

 

 





I don't think there is ever a bad time to talk about how absurd war is, how old men make decisions and young people die. - George Clooney
 


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