My MacBook Pro is not well 😵

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danepak

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#274567 29-Aug-2020 09:18

Yikes!
My MacBook Pro from 2013 is not happy.
Doesn’t want to load anymore.
I keep getting a black screen with white text, stating that the computer restarted because of a problem.
Then it tries to load, but returns to this screen.
I managed to do an SMC Reset once, followed by a PRAM Reset. That actually worked, but I couldn’t start any programmes (Chrome, Safari, Firefox, Time Machine or anything else). The spinning wheel just turned up and I had no option but to close it down again.
And now I’m back at the issue with the ‘computer restarted because of a problem’ screen.
And I can’t do the SMC Reset anymore.
Any help is much appreciated.

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#2565646 16-Sep-2020 07:58

Can you boot off an external drive with Mac OS on it? (to see if it's the HD) - is it an SSD or HD?

If you're comfortable opening it up, you might check to see the HD connector and ram are seated nicely....

Behodar

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#2565647 16-Sep-2020 08:02

Boot with Cmd-V held down so that it goes into verbose mode, then post a picture of the crash.

danepak

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#2565649 16-Sep-2020 08:10

Apparently the logic board has died.

michaelmurfy

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#2565701 16-Sep-2020 09:31

danepak: Apparently the logic board has died.

I doubt that given it is doing a kernel panic. This looks more like a software issue. Can you try / answer the above?

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engedib

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#2565713 16-Sep-2020 09:58

I have seen this with macbooks where the very thin cable which goes to the SATA drive broken. It is bent at least 4 places and over time it stops working, it is a very bad design.

https://www.ifixit.com/Guide/MacBook+Pro+13-Inch+Unibody+Mid+2012+Hard+Drive+Cable+Replacement/10379

New cable + SSD drive sorted it.

Mehrts

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#2567065 17-Sep-2020 17:23

Prudle:

check to see the HD connector and ram are seated nicely....

Sorry, but I have to laugh at this, as the RAM is soldered to the MB in these models 😅

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bendud

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#2577852 2-Oct-2020 11:09

From 2011 the 15' MBP in particular had a soldering issue for the second GPU (i.e. not the internal Intel HD3000 but the external Radeon GPU).

When this went on the blink the machine would usually hang on boot. Sometimes as above, sometimes as coloured bands on the screen.

There's a software fix that boots via Linux and disables the external GPU; the machine now runs on the internal Intel graphics chip. It needs a USB stick and gives you a usable MBP again (my sister is still running a 2011 MBP given to me as 'broken' 4 years on).

There is also a single resistor removal fix with a small soldering iron, which although nerve-wracking for those of us who haven't soldered anything on or off for decades nonetheless works a treat. It stops the MBP looking for the external GPU so it just uses the internal one. Took a day of psyching myself up and about 30seconds with a soldering iron and a rapidly beating heart.

Further details here:

https://realmacmods.com/macbook-2011-radeon-gpu-disable/

HTH

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dryburn

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#2577875 2-Oct-2020 11:53

Thanks bendud! I have an old macbook pro that had the same issue, going to try that tonight

1024kb

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#2577962 2-Oct-2020 12:48

I recently had my 2013 MBP DG repaired. The symptoms weren't the same as yours, mine would just collapse every time I put any strain on the graphics.

The problem was a faulty power rail to the Nvidia chip which my good friend Sergio fixed fast & very affordably. If you don't want to do this surgery yourself, I highly recommend him. PM for the contact deets.

Megabyte - so geek it megahertz

Behodar

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#2578029 2-Oct-2020 14:14

bendud:

From 2011 the 15' MBP in particular had a soldering issue for the second GPU (i.e. not the internal Intel HD3000 but the external Radeon GPU).

As far as I can tell, no 2013 models had a Radeon so I think this is a different problem.

bendud

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#2578030 2-Oct-2020 14:15

Good detective work :-)

thanks

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1024kb

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#2578137 2-Oct-2020 14:59

Mehrts:
Prudle:

check to see the HD connector and ram are seated nicely....

Sorry, but I have to laugh at this, as the RAM is soldered to the MB in these models 😅

Uhmm, yeah nah. 2011 with the ATi graphics problem is the last of the non-soldered RAM & HDD machines. Anything pre-Retina is upgradeable.

Megabyte - so geek it megahertz

danepak

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#2742362 11-Jul-2021 11:20

Behodar:
Boot with Cmd-V held down so that it goes into verbose mode, then post a picture of the crash.

@Behodar - I’ve only come around to trying this now.
A lot of code turned up on the screen, but it loaded the laptop afterwards.
Everything seems fine now…but I’m too scared to reboot!

Thanks for your help 🙂

danepak

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#2742583 11-Jul-2021 18:46

danepak:
Behodar:
Boot with Cmd-V held down so that it goes into verbose mode, then post a picture of the crash.

@Behodar - I’ve only come around to trying this now.
A lot of code turned up on the screen, but it loaded the laptop afterwards.
Everything seems fine now…but I’m too scared to reboot!

Thanks for your help 🙂

@michaelmurfy and @Behodar:
Issue is back. I’ve managed to get a photo of the error.

Behodar

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#2742589 11-Jul-2021 18:54

No idea about that one, I'm afraid.

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