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689 posts

Ultimate Geek

#274567 29-Aug-2020 09:18
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My MacBook Pro from 2013 is not happy.
Doesn’t want to load anymore.
I keep getting a black screen with white text, stating that the computer restarted because of a problem.
Then it tries to load, but returns to this screen.
I managed to do an SMC Reset once, followed by a PRAM Reset. That actually worked, but I couldn’t start any programmes (Chrome, Safari, Firefox, Time Machine or anything else). The spinning wheel just turned up and I had no option but to close it down again.
And now I’m back at the issue with the ‘computer restarted because of a problem’ screen.
And I can’t do the SMC Reset anymore.
Any help is much appreciated.

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  #2565646 16-Sep-2020 07:58
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Can you boot off an external drive with Mac OS on it? (to see if it's the HD) - is it an SSD or HD?




If you're comfortable opening it up, you might check to see the HD connector and ram are seated nicely....



7127 posts

Uber Geek

Lifetime subscriber

  #2565647 16-Sep-2020 08:02
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Boot with Cmd-V held down so that it goes into verbose mode, then post a picture of the crash.



689 posts

Ultimate Geek

  #2565649 16-Sep-2020 08:10
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Apparently the logic board has died.

9552 posts

Uber Geek

Lifetime subscriber

  #2565701 16-Sep-2020 09:31
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danepak: Apparently the logic board has died.

I doubt that given it is doing a kernel panic. This looks more like a software issue. Can you try / answer the above?

218 posts

Master Geek

  #2565713 16-Sep-2020 09:58
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I have seen this with macbooks where the very thin cable which goes to the SATA drive broken. It is bent at least 4 places and over time it stops working, it is a very bad design.


New cable + SSD drive sorted it.

131 posts

Master Geek

  #2567065 17-Sep-2020 17:23
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check to see the HD connector and ram are seated nicely....



Sorry, but I have to laugh at this, as the RAM is soldered to the MB in these models 😅

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