2017 MacBook Pro w touch bar not charging

Forums › Mac OS › 2017 MacBook Pro w touch bar not charging

livealittle

75 posts

Master Geek
+1 received by user: 3

#275897 15-Sep-2020 20:19

so the MacBook Pro has decided to not charge.

Can confirm that the cable and charger are charging as it will charge another device fine.

So it has a 550 cycle countand it is saying battery condition is normal

It is running 10.15.6 Catalina.

We have tried all the UsbC ports and none of them seem to charge.

Have tried resetting the smc but unsure if I did this correctly or not

Any suggestion what I can try??

alasta

6894 posts

Uber Geek
+1 received by user: 3368

Trusted

Subscriber

#2565567 15-Sep-2020 20:43

What is its current charge state?

Since a recent OS update I have noticed that mine frequently cycles between 90% and 100% while it is connected to the charger. This appears to be a feature designed to protect the battery.

lxsw20

3693 posts

Uber Geek
+1 received by user: 2178

Subscriber

#2565572 15-Sep-2020 20:46

Try again to reset SMC, the apple guide below gives the best method on how to do it. Yours is a Non T2 MBP. Worth resetting NVRAM too.

https://support.apple.com/en-gb/HT201295

https://support.apple.com/en-gb/HT204063

livealittle

75 posts

Master Geek
+1 received by user: 3

#2565586 15-Sep-2020 21:53

thank you.

Tried both.

Turned laptop off left it about 1.5-2hr and just reset NVRAM and powered up and the battery is sitting at 91%

so it seems it needs to sit awhile then it starts charging, but it doesn't show the charging indicator on the battery symbol.

Very weird

gehenna

8668 posts

Uber Geek
+1 received by user: 3883

Moderator

Trusted

Lifetime subscriber

#2565605 15-Sep-2020 23:07

What does battery health and cycle count look like in system info?

Mehrts

1112 posts

Uber Geek
+1 received by user: 984

Trusted

#2565614 15-Sep-2020 23:34

gehenna: What does battery health and cycle count look like in system info?

@gehenna See first post 👍

turtleattacks

1008 posts

Uber Geek
+1 received by user: 305

Trusted

#2565655 16-Sep-2020 08:37

Download Coconut Battery and see what the wattage the laptop is charging at: https://coconut-flavour.com/coconutbattery/

----

Creator of whatsthesalary.com and whatstheincometax.com

Apple TV

Stream your favourite shows now on Apple TV (affiliate link).

livealittle

75 posts

Master Geek
+1 received by user: 3

#2565673 16-Sep-2020 09:01

battery stats are this:

It charged over night to 100% wasn't hot, although the charging symbol never showed in the battery icon.

Seems it needs to sit a while then it will start to charge.

turtleattacks

1008 posts

Uber Geek
+1 received by user: 305

Trusted

#2670398 9-Mar-2021 10:06

Surely this would be covered under CGA.

----

Creator of whatsthesalary.com and whatstheincometax.com

BlinkyBill

1443 posts

Uber Geek
+1 received by user: 1100
Inactive user

#2670414 9-Mar-2021 10:43

https://support.apple.com/guide/mac-help/if-your-battery-status-is-not-charging-mh20876/10.15/mac/10.15

Batman

Mad Scientist
30014 posts

Uber Geek
+1 received by user: 6217

Trusted

Lifetime subscriber

#2670461 9-Mar-2021 13:27

you want to search louis rossmann on youtube

NPCtom

433 posts

Ultimate Geek
+1 received by user: 56

#2700195 30-Apr-2021 17:29

turtleattacks:

Surely this would be covered under CGA.

Definitely, the CGA has your back!