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livealittle

62 posts

Master Geek


#275897 15-Sep-2020 20:19
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so the MacBook Pro has decided to not charge.

 

Can confirm that the cable and charger are charging as it will charge another device fine.

 

So  it has a 550 cycle countand it is saying battery condition is normal

 

It is running 10.15.6 Catalina.

 

We have tried all the UsbC ports and none of them seem to charge.

 

Have tried resetting the smc but unsure if I did this correctly or not

 

Any suggestion what I can try??


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alasta
4790 posts

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  #2565567 15-Sep-2020 20:43
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What is its current charge state?

 

Since a recent OS update I have noticed that mine frequently cycles between 90% and 100% while it is connected to the charger. This appears to be a feature designed to protect the battery.


lxsw20
2490 posts

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  #2565572 15-Sep-2020 20:46
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Try again to reset SMC, the apple guide below gives the best method on how to do it. Yours is a Non T2 MBP. Worth resetting NVRAM too. 

 

 

 

https://support.apple.com/en-gb/HT201295

 

 

 

https://support.apple.com/en-gb/HT204063

 

 


 
 
 
 


livealittle

62 posts

Master Geek


  #2565586 15-Sep-2020 21:53
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thank you.

 

Tried both.

 

Turned laptop off left it about 1.5-2hr and just reset NVRAM and powered up and the battery is sitting at 91%

 

so it seems it needs to sit awhile then it starts charging, but it doesn't show the charging indicator on the battery symbol.

 

Very weird


gehenna
6651 posts

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  #2565605 15-Sep-2020 23:07
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What does battery health and cycle count look like in system info?

Mehrts
136 posts

Master Geek


  #2565614 15-Sep-2020 23:34
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gehenna: What does battery health and cycle count look like in system info?

 

@gehenna See first post 👍


turtleattacks
124 posts

Master Geek


  #2565655 16-Sep-2020 08:37
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Download Coconut Battery and see what the wattage the laptop is charging at: https://coconut-flavour.com/coconutbattery/


livealittle

62 posts

Master Geek


  #2565673 16-Sep-2020 09:01
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battery stats are this:

 

It charged over night to 100% wasn't hot, although the charging symbol never showed in the battery icon.

 

Seems it needs to sit a while then it will start to charge.

 

 

 

 

 


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