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mortonman

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#279696 2-Nov-2020 14:01
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I got a broken 2017 i5 macbook air from work recently. We stopped using it as it kept crashing. I have wiped it and reinstalled the OS. I have reset the PRAM, ran diagnostics etc but no issues reported however I keep getting the spinning wheel coming up and have to restart the laptop. Sometimes it can be running an hour but more commonly it happens in the first 5 minutes. The laptop has a ding on the corner so it could be due to a drop. 

 

I was hoping to fix it for my son for his schooling next year. With my limed knowledge and the help of google I have done everything I can think of to try to diagnose the problem fix the problem but its time for a pro to look under the hood to try to determine the cause.   

 

I dont want to spend a lot of money to fix it so was looking for recommendations for any trusted laptop repair shops. I live in Titirangi and work in the city. Any recommendations appreciated. 

 

 

 

Thanks

 

 

 

Euan


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jarledb
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  #2596281 2-Nov-2020 14:14
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If it is a logic board issue it is probably going to be expensive to fix.

 

I have had good experiences with Service Plus, they have a service centre in Auckland.





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CYaBro
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  #2596378 2-Nov-2020 15:30
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If it is a 2017 model perhaps it's still covered by consumer law?

 

Apple automatically covers Macs for 3 years and will usually cover longer without a fight.





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jarledb
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  #2596424 2-Nov-2020 16:53
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CYaBro:

 

If it is a 2017 model perhaps it's still covered by consumer law?

 

 

I am not a lawyer, but if it was purchased by a company the CGA surely wouldn't apply?

 

Worth checking if Apple will cover this though, they might cover it no matter who bought it - depending on what the problem is.

 

 





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gehenna
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  #2596469 2-Nov-2020 18:49
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+1 Service Plus.  They're excellent.


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