Hi guys, im not 100% sure if this has been posted elsewhere, but here goes just in case (unfortunately I had to post here because there is no "Apple" forum);
I just rang Apple about buying some new headphones for my iPhone, which is all good and fine,

The lady I spoke to was looking into some product details for me and said she had to place me on hold so she could go talk to one of her 'superiors', so she put me on hold for about 5 minutes.

When she came back she said that he didnt know anything either about the product.. Wasnt too phased by this (although it would have been nice to know more, but this is the weird part)
I asked her why they had no details or anything on this product,
This was her reply "Unfortunately, we dont have any details for you, so I can't tell you whether the iPhone is going to be compatiable with these new earphones."

I curiously replied with "What do you mean you dont know? this is your (Apple) product isnt it?"

and she promptly replied with "Its unfortunately Apples policy. They dont feed us any details until the product is actually realeased on the day. Like when a new iPod was released for example; we recieved a phone call from someone saying why didnt you tell me about this new iPod that was being released today when rang up the other day and bought my current one?

So we are much like the customer. We are left in the dark until the very very last minute."



So it was strange actually having it confirmed by an employee, because up until now, to my knowledge, it was just all speculation.



Hope you find this interesting.