Apple Service Providers

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RunningMan

8879 posts

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#296017 14-May-2022 18:12

Is there a list of Apple Service Providers across NZ on Apple's site anywhere? Everything seems to redirect to https://locate.apple.com/nz/en which lets you locate retailers in a given location, but if you want to find a service provider, you have to create an Apple ID and sign in.

Behodar

10370 posts

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#2914032 14-May-2022 18:45

The page is https://getsupport.apple.com/solutions/schedule-repair/providers but it appears that you do indeed need to sign in to get to it. It used to be 'public' but it seems that that's no longer the case.

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RunningMan

8879 posts

Uber Geek

#2914033 14-May-2022 19:04

It seems you navigate through a maze of questions about what is wrong, and they all end up at the same place, requiring you to sign in. Just seems really bizarre that you would restrict such information.

[conspiracy]Is it just a ploy to make people throw out busted products and buy a new one?[/conspiracy]

scuwp

3873 posts

Uber Geek

#2914066 14-May-2022 21:39

RunningMan:

It seems you navigate through a maze of questions about what is wrong, and they all end up at the same place, requiring you to sign in. Just seems really bizarre that you would restrict such information.

[conspiracy]Is it just a ploy to make people throw out busted products and buy a new one?[/conspiracy]

More like an extension of Apples exclusivity.

Lazy is such an ugly word, I prefer to call it selective participation

rugrat

3088 posts

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Lifetime subscriber

#2914079 14-May-2022 23:16

I just Google "Apple authorised repairs" and city name after it.

Yep, it’s not on a NZ list in one place, and have to avoid the Apple site as get the run around. I did this when got battery replaced iPhone 6

Example of one that came up that is in a few cities https://serviceplus.co.nz/brands/apple-authorised-repairs/

FineWine

2970 posts

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Nurse (R)

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#2914157 15-May-2022 10:18

I did this exercise with my old iPhone 7 to get a new battery.

I rang around (Tauranga/Mt) and got verbal quotes. One of those quotes was from the local authorised Apple repairer.

Refer here to my post: https://www.geekzone.co.nz/forums.asp?forumId=76&topicId=288910

Here are the salient points of this research.

On doing a phone around of six dealers in Tauranga, I noticed that replacement new batteries range from $55 to $150, with repair time between 30 minutes and 4 hours.

I then had an interesting chat to Apple on line, they quoted $85 via their Authorised Apple Dealer in Tauranga. Now that very same dealer had just quoted me $129 and it would take 3-4 hours due to all the pre & post replacement testing processes.

Of course the cheapest places I am very suspicious of the quality of the battery (non authorised/approved) whilst the most expensive is just a rip off.

So the moral of my story is; Get yourself an Apple ID and go through the Apple repair site and make a booking with your local Authorised Repairer. Yes it will take longer but it will probably cost less. You are also covered by Apple repair guarantee.

Whilst the difficult we can do immediately, the impossible takes a bit longer. However, miracles you will have to wait for.