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xpd

xpd

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#151530 28-Aug-2014 13:19
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Bought a Sony PS3 controller at start of the year as my old one was being a bit dodgy....  
New one was all good until recently when it would start going flat after a few hours - throw it on charge and it appeared to charge fine, but again died after a few hours.
Now it wont charge at all. Plug it into the PS3 and the lights flash as if its charging, but soon as I remove the plug, it dies. 

Tried multiple USB cables in case it was the cable at fault, no change. Tried the other USB port - no change. Old controller still happily charges (and holds its charge).

Anyone had this happen ? 

I will contact The Warehouse where it was purchased, but think Ill be pushing **** up hill as I no longer have the receipt and suspect Sony will just pull the "goto retailer" line....

Does CGA apply even if youve lost the paperwork ? Its obviously an official Sony controller but is that enough to get anyone to do anything about it.....

I'm fed up with jumping out of planes/cars/boats at high speed in GTA5 on my old controller...and my mates more so, when Im the driver/pilot....




       Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

 

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throbb
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  #1117219 28-Aug-2014 13:24
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You need to be able to provided proof of purchase.  Unless you paid cash, it will be as easy as taking in your back statement showing the transaction.



Inphinity
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  #1117221 28-Aug-2014 13:26
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Can you get the date & transaction amount from your bank statement? In my experience the warehouse have been good at looking up transaction details without a receipt if you can provide some useful info like that and present the card used for purchase.

xpd

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  #1117223 28-Aug-2014 13:27
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Might be able to pull up the bank record for it.... will get the wife to check ;) Pity I cant remember exactly when i got it... might be able to find some FB/Twitter post mentioning it tho :)




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dclegg
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  #1117257 28-Aug-2014 13:57
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xpd: Might be able to pull up the bank record for it.... will get the wife to check ;) Pity I cant remember exactly when i got it... might be able to find some FB/Twitter post mentioning it tho :)


See, I KNEW using Twitter to post about purchases had a legitimate use case :-)

xpd

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  #1117270 28-Aug-2014 14:27
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LOL...not in this case tho... I kept my mouth shut for some reason and cant find any mention of it, even to my fellow GTA Crew members..... damnit... :)





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xpd

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  #1117292 28-Aug-2014 15:01
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Wife found date/amount for the purchase, have now contacted TWL, await their response..... 

Fingers crossed...




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xpd

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  #1117298 28-Aug-2014 15:15
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Good news so far :)

 

Thank you for contacting us. Yes you can take the date and amount into the store of purchase and they will be able to print a copy of the receipt for you.

 







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