Air New Zealand mobile booking

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timmmay

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#154102 17-Oct-2014 21:11

Has anyone else tried Air NZ mobile booking? Any time I go to the Air NZ site on my Samsung S4 it redirects me to their mobile site, and their Android app redirects me to the same place. That's fine. The problem is I can't book a flight.

When I click "book a flight" it gives me a list of starting airports so I click one. Nothing happens, so I click again. And again. I can't get off the screen to select my starting airport. Same things happens on my main computer using the mobile website, using Chrome. I tried it using Firefox and IE, and it works fine.

It turns out the Air NZ mobile website doesn't work on Chrome. That's surprising, since Chrome is the primary mobile browser on Android, which has about double the market share of Apple. Why would you make a mobile website that doesn't work on the majority of devices?

I'd be interested to hear if mobile booking at https://m.airnz.co.nz/ works on different devices for different people.

alasta

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#1157173 17-Oct-2014 21:25

Works perfectly fine on iPhone 5S running iOS 7.

Batman

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#1157175 17-Oct-2014 21:28

It never used to work on ipad too (not sure if they fixed it I just dumped the ipad and got a laptop)

timmmay

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#1157183 17-Oct-2014 21:38

Not surprised it works on Apple. Wondering if it works on Android / chrome for anyone.

Kyanar

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#1157192 17-Oct-2014 22:22

Works fine on my HTC One M8 in Chrome. Not an issue with Android, possibly just something specific to Samsung stuff?

(Edit to add) also works fine in Chrome on my Macbook.

timmmay

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#1157193 17-Oct-2014 22:31

Tested chrome on Windows 7, 8.1, and my S4, no luck. Could be dearth specific but strange it fails on 3 platforms.

freitasm

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#1157209 17-Oct-2014 23:10

Are you sure it's not your network connection? Three platforms and fail?

I tried on Chrome + Windows 8.1, Chrome + Android (screenshot #1, HTC One) and Windows Phone (screenshot #2). All seemed to work fine:

timmmay

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#1157287 18-Oct-2014 08:35

It works on IE and Firefox on my PC, just not on Chrome on any platform. I wonder if Adblock or similar could be the cause? I have host and plugin level ad blocking on each of the machines... I'll try disabling them later on and see what happens.

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sbiddle

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#1157313 18-Oct-2014 09:08

Works fine for me on Chrome on multiple devices incl a couple of different Android ones.

timmmay

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#1157508 18-Oct-2014 15:00

I disabled ad blocking, which uses this hosts blacklist, and mobile booking started working again. I re-enabled it and it kept working. I guess there was a bad release of the blacklist. I'll update my PC when I get around to it just to confirm.