Shoe Question

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networkn

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#198036 23-Jun-2016 11:41

So, I bought a relatively expensive pair of sport-specific shoes (Squash), from a guy. They arrived and I put them on. I was careful but in pushing my heel in, the heel of my foot hit the back of the shoe wall, and now there is a bunching of the material at the back of the top part of the heal support which I can't seem to get "uncollapsed".

I'd consider in a $200 pair of shoes they would be a bit more robust than this, but I am wondering if somehow I'd have a case under the CGA? I did the "damage" I can't deny that, but it could happen to anyone and seems like that part of the shoe has a design flaw that it collapsed so easily and now the foam is all bunched up with no easy way to fix it.

BlueShift

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#1578901 23-Jun-2016 11:44

Depends, this "guy" that you bought them from, was he on staff in a shop? Or was he some bloke in the carpark outside the pub? CGA doesn't apply to random guys, just retailers :-)

networkn

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#1578903 23-Jun-2016 11:47

BlueShift:

Depends, this "guy" that you bought them from, was he on staff in a shop? Or was he some bloke in the carpark outside the pub? CGA doesn't apply to random guys, just retailers :-)

Well he is the official importer of this brand. He has a company. He has no shop however as such.

trig42

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#1578923 23-Jun-2016 12:17

SOunds like a design flaw to me - if you cannot put them on without stuffing up the lining, they aren't well designed/made.

CGA will help you, but you should give the guy a chance to remedy first before chucking the CGA book at him.

networkn

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#1578926 23-Jun-2016 12:23

trig42:

SOunds like a design flaw to me - if you cannot put them on without stuffing up the lining, they aren't well designed/made.

CGA will help you, but you should give the guy a chance to remedy first before chucking the CGA book at him.

I think it's possible to put them on without damaging them, but usually when I put shoes on, I put a finger at the back to stop the back folding down and this happening, I slipped and basically put my hell on the back (Not too hard) and then it was beggered.

I won't be talking CGA just yet. I emailed him and he said he hasn't seen that before, and will talk to the manafacturer.

To me it's a design flaw, I have other Squash shoes this isn't an issue for. I could understand repeatedly doing it may cause damage (like when your kids put their shoes on with the laces done up.

Geektastic

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#1579045 23-Jun-2016 14:19

Certainly sounds a bit of an effete design for a sports shoe. Manufacturing defect I suspect.

MikeB4

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#1579055 23-Jun-2016 14:36

It wasn't from a yellow Reliant Regal was it by any chance ?

Blurtie

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#1579056 23-Jun-2016 14:39

networkn:

BlueShift:

Depends, this "guy" that you bought them from, was he on staff in a shop? Or was he some bloke in the carpark outside the pub? CGA doesn't apply to random guys, just retailers :-)

Well he is the official importer of this brand. He has a company. He has no shop however as such.

IANAL - Does he sell the shoes through the company? i.e. did you get a receipt? If he sold the shoes through the company, then I would say he's a business in trade, so therefore you should be covered by CGA - (not fit for purpose). Don't quote me on that tho.

To me, even tho he has not physical shop, it would be no different to the numerous web-based PC component 'stores' out there...