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networkn

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#198036 23-Jun-2016 11:41
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So, I bought a relatively expensive pair of sport-specific shoes (Squash), from a guy. They arrived and I put them on. I was careful but in pushing my heel in, the heel of my foot hit the back of the shoe wall, and now there is a bunching of the material at the back of the top part of the heal support which I can't seem to get "uncollapsed".

 

I'd consider in a $200 pair of shoes they would be a bit more robust than this, but I am wondering if somehow I'd have a case under the CGA? I did the "damage" I can't deny that, but it could happen to anyone and seems like that part of the shoe has a design flaw that it collapsed so easily and now the foam is all bunched up with no easy way to fix it.


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BlueShift
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  #1578901 23-Jun-2016 11:44
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Depends, this "guy" that you bought them from, was he on staff in a shop? Or was he some bloke in the carpark outside the pub? CGA doesn't apply to random guys, just retailers :-)


networkn

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  #1578903 23-Jun-2016 11:47
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BlueShift:

 

Depends, this "guy" that you bought them from, was he on staff in a shop? Or was he some bloke in the carpark outside the pub? CGA doesn't apply to random guys, just retailers :-)

 

 

 

 

Well he is the official importer of this brand. He has a company. He has no shop however as such.


 
 
 
 


trig42
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  #1578923 23-Jun-2016 12:17
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SOunds like a design flaw to me - if you cannot put them on without stuffing up the lining, they aren't well designed/made.

 

CGA will help you, but you should give the guy a chance to remedy first before chucking the CGA book at him.


networkn

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  #1578926 23-Jun-2016 12:23
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trig42:

 

SOunds like a design flaw to me - if you cannot put them on without stuffing up the lining, they aren't well designed/made.

 

CGA will help you, but you should give the guy a chance to remedy first before chucking the CGA book at him.

 

 

 

 

I think it's possible to put them on without damaging them, but usually when I put shoes on, I put a finger at the back to stop the back folding down and this happening, I slipped and basically put my hell on the back (Not too hard) and then it was beggered.

 

I won't be talking CGA just yet. I emailed him and he said he hasn't seen that before, and will talk to the manafacturer. 

 

To me it's a design flaw, I have other Squash shoes this isn't an issue for. I could understand repeatedly doing it may cause damage (like when your kids put their shoes on with the laces done up.


Geektastic
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  #1579045 23-Jun-2016 14:19
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Certainly sounds a bit of an effete design for a sports shoe. Manufacturing defect I suspect.

 

 






MikeB4
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  #1579055 23-Jun-2016 14:36
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It wasn't from a yellow Reliant Regal was it by any chance ?


Blurtie
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  #1579056 23-Jun-2016 14:39
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networkn:

 

BlueShift:

 

Depends, this "guy" that you bought them from, was he on staff in a shop? Or was he some bloke in the carpark outside the pub? CGA doesn't apply to random guys, just retailers :-)

 

 

 

 

Well he is the official importer of this brand. He has a company. He has no shop however as such.

 

 

IANAL - Does he sell the shoes through the company?  i.e. did you get a receipt?  If he sold the shoes through the company, then I would say he's a business in trade, so therefore you should be covered by CGA - (not fit for purpose).  Don't quote me on that tho.  

 

To me, even tho he has not physical shop, it would be no different to the numerous web-based PC component 'stores' out there... 


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