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Nate001

638 posts

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#303745 6-Mar-2023 20:42
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Need to send a passport overseas for renewal and finding NZ Post has made this unnecessarily difficult, unless you pay for a courier service of course…

Ideally it’s a tracked/registered product but I’m not worried how long it takes.

NZ Post is forcing you to book and pay online by only offering Tracked Economy product online and not in store. In store is only Economy(un tracked) or courier and it’s subject to a extra $5 service fee.

So to send it tracked economy I need to print off a paper label, go to the shop with a roll of packing tape to stick it on a bag that I’ll need buy in store.

I don’t understand why I can’t take my documents to the shop, write the address and ship it tracked. Have I missed something?


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Silvrav
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  #3046628 7-Mar-2023 08:45
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I use these guys - https://saarkie.co.nz/

 

 

 

Used them when we moved to NZ, but since used them to send documents world wide as well. they essentially brokers so check and gets the bets price from various providers.




eracode
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  #3046632 7-Mar-2023 08:52
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With something as important and as infrequent as a passport I wouldn’t be worrying about the cost or the effort involved - just pay for the best available service and do whatever is necessary to use that service.





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freitasm
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  #3046646 7-Mar-2023 09:21
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A passport? If $5 worries you then I won't suggest a service.

 

Damn it, yes I will. Federal Express or DHL and make sure to get everything traced, tracked and signed.

 

No excuse to get cheap on passports.





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Nate001

638 posts

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  #3046661 7-Mar-2023 09:42
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Yes I agree will have to pay what ever I need to send it properly, and likely that will be courier. 

 

If you remove the fact its a passport the options for sending are lacking. I don't recall it being this difficult in the past.

 

My gripe is why they don't offer the same product/services in store as they do online. Only offering tracked products online seems silly. What about older people who don't have the ability/resource to do it online? 


Kyanar
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  #3047633 8-Mar-2023 20:08
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Nate001:

 

Yes I agree will have to pay what ever I need to send it properly, and likely that will be courier. 

 

If you remove the fact its a passport the options for sending are lacking. I don't recall it being this difficult in the past.

 

My gripe is why they don't offer the same product/services in store as they do online. Only offering tracked products online seems silly. What about older people who don't have the ability/resource to do it online? 

 

 

To b e blunt, they're probably doing it the way they are so that lodgement is faster and you just leave quicker. Hand over parcel, goodbye. No need to enter it into the system, print off a receipt, etc. Post isn't the only business trying to make it as annoying as possible to do business face to face.


boosacnoodle
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  #3047696 8-Mar-2023 21:16
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+1 for DHL Express. So easy and quick. Price is not such an issue.


Geektastic
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  #3047889 9-Mar-2023 09:09
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Where do you book DHL in NZ?





 
 
 

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freitasm
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  #3047927 9-Mar-2023 10:08
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@Geektastic: Where do you book DHL in NZ?

 

 

Book Online | DHL | New Zealand





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Geektastic
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  #3047945 9-Mar-2023 10:39
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Thanks. I presume they have some sort of agency arrangement as they won't collect from rural addresses if they are like any other courier I have used in NZ so far? It does not really say on the website how it works.






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