Share your most "memorable" TradeMe buyer/seller stories...

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2385 posts

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#606940 9-Apr-2012 07:39

Athlonite:
BraaiGuy:
Athlonite:
It was a manual payment made at an Napier ASB bank branch but that doesn't mean I should be the one to cover what his bank charges him

I disagree.

May I ask why you did a manual over the counter deposit? Maybe so that the funds could clear straight away in the sellers account? And you could have your item shipped sooner? Thats the only reason why I think somebody would want to do this.

A manual deposit fee is normally charged to the account owner. But as you are the one inside the bank, you should be the one to pay for the privelege of seeing a real person in a bank, not the person selling the item as he/she probably could not care less.

The very least is to pay the extra fee. Its the right thing for you as the buyer to do.

I did the over the counter deposit because I was in town and near his bank as I said in previous post I did advise him that I would be doing that and had nothing back from him until 3 days after the item was received

either advise people of the surcharge in the auction or in the initial email sent with account name/number but don't just put bank deposit in the payment method and expect me to pay your fees for you it's your account not mine...

Why should anybody advise you of the surcharge? Its common sense and everybody knows that there are costs involved if you go into a bank and depost cash. No auction is different. If you deposit cash into a bank account as payment its going to have the same effect. Are you saying then that every single auction should advise people about this?

I think it was just very wrong of you to refuse paying the charge, especially if its only $3 or something. The seller made a point of bringing it to your attention, the very least you could have done is offer to pay the charge. But to then refuse? A bit cheeky if you ask me!

What if the item you were buying was only $3? Would it be OK to pay cash over the counter for it too? If not why should any other auction be any different.

Starplay

267 posts

Ultimate Geek

#606992 9-Apr-2012 10:31

It was a manual payment made at an Napier ASB bank branch but that doesn't mean I should be the one to cover what his bank charges him

What were the options for payment? Was it Internet Banking or Direct Deposit etc. or did it simply say NZ bank deposit?

Athlonite

1828 posts

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#607111 9-Apr-2012 17:04

Starplay:

It was a manual payment made at an Napier ASB bank branch but that doesn't mean I should be the one to cover what his bank charges him

What were the options for payment? Was it Internet Banking or Direct Deposit etc. or did it simply say NZ bank deposit?

just NZ bank deposit and cash on pick up (I didn't go for pickup because it was out of town)....

and as I said it was 3 days after I received the item (a week after the auction finished) that they demanded the extra $3

I still say tough snot either state it up front or wear it not my problem had it been stated in the payment options that an extra $3 would be required if making a manual payment I wouldn't of had a problem paying it but it didn't so not my problem

Athlonite

1828 posts

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#607118 9-Apr-2012 17:10

BraaiGuy:
Athlonite:
BraaiGuy:
Athlonite:
It was a manual payment made at an Napier ASB bank branch but that doesn't mean I should be the one to cover what his bank charges him

I disagree.

May I ask why you did a manual over the counter deposit? Maybe so that the funds could clear straight away in the sellers account? And you could have your item shipped sooner? Thats the only reason why I think somebody would want to do this.

A manual deposit fee is normally charged to the account owner. But as you are the one inside the bank, you should be the one to pay for the privelege of seeing a real person in a bank, not the person selling the item as he/she probably could not care less.

The very least is to pay the extra fee. Its the right thing for you as the buyer to do.

I did the over the counter deposit because I was in town and near his bank as I said in previous post I did advise him that I would be doing that and had nothing back from him until 3 days after the item was received

either advise people of the surcharge in the auction or in the initial email sent with account name/number but don't just put bank deposit in the payment method and expect me to pay your fees for you it's your account not mine...

Why should anybody advise you of the surcharge? Its common sense and everybody knows that there are costs involved if you go into a bank and depost cash. No auction is different. If you deposit cash into a bank account as payment its going to have the same effect. Are you saying then that every single auction should advise people about this?

I think it was just very wrong of you to refuse paying the charge, especially if its only $3 or something. The seller made a point of bringing it to your attention, the very least you could have done is offer to pay the charge. But to then refuse? A bit cheeky if you ask me!

What if the item you were buying was only $3? Would it be OK to pay cash over the counter for it too? If not why should any other auction be any different.

I've never paid someone else's bank fees on any of my buys from trademe and it's the first time anyones ever cried foul over it and there's been a few who use ASB and none of them have moaned about it

If I offer NZ Bank Deposit and my bank charged me for it I'd wear it after all it's my account

and don't forget he's still $7 richer for something that didn't cost him a dime in the first place

Klipspringer

2385 posts

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#607120 9-Apr-2012 17:17

Athlonite:

I've never paid someone else's bank fees on any of my buys from trademe and it's the first time anyones ever cried foul over it and there's been a few who use ASB and none of them have moaned about it

If I offer NZ Bank Deposit and my bank charged me for it I'd wear it after all it's my account

So do you think its fair that if somebody sells something on trademe, on a $1 reserve, you have the right to go into the bank to make payment? Because it said "NZ bank deposit"? And the seller has to pay $3 transaction fees?

Morally its just plane wrong to make payments like this on trademe and not accept the costs involved.

keewee01

1737 posts

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#607137 9-Apr-2012 18:26

BraaiGuy:
Athlonite:

I've never paid someone else's bank fees on any of my buys from trademe and it's the first time anyones ever cried foul over it and there's been a few who use ASB and none of them have moaned about it

If I offer NZ Bank Deposit and my bank charged me for it I'd wear it after all it's my account

So do you think its fair that if somebody sells something on trademe, on a $1 reserve, you have the right to go into the bank to make payment? Because it said "NZ bank deposit"? And the seller has to pay $3 transaction fees?

Morally its just plane wrong to make payments like this on trademe and not accept the costs involved.

nzjwnz

40 posts

Geek

#607192 9-Apr-2012 20:56

BraaiGuy: So do you think its fair that if somebody sells something on trademe, on a $1 reserve, you have the right to go into the bank to make payment? Because it said "NZ bank deposit"? And the seller has to pay $3 transaction fees?

Morally its just plane wrong to make payments like this on trademe and not accept the costs involved.

Personally, I am with Athlonite on this one, they chose to have an account with the ‘over the counter’ charge and chose to use it as a payment method with no warning to any potential buyer, so thier problem as far as I am concerned.

Although saying that, when I first moved to nz 6 years ago, I had a similar incident but not through trademe and paid the charge, I don’t think it would have been wrong for me not to but nice that I did.

The ‘over the counter’ charge is a flawed system if you ask me though, it should be the person using the service and not the account holder that is asked to pay. I would never accept an account that has such a charge.

Sharesies

Trade NZ and US shares and funds with Sharesies (affiliate link).

richms

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#607200 9-Apr-2012 21:07

I agree, the banks should make it so that if you choose to deposit $40 then they ask you for $43 and the extra $3 never goes into the account. That way it is clearly not being added by the seller, but by the bank.

Richard rich.ms

snnet

1410 posts

Uber Geek

#607204 9-Apr-2012 21:21

My most memorable bad experience on TradeMe happened when I was quite new to the site. I found a documentary I thought looked interesting, on DVD. I proceeded to purchase it and paid right away. I think it was $15 for the dvd and $5 for postage.
Around 7 days later I received the DVD. It was in an envelope with a 50c stamp. No protection, no case, just a dvd (which had been copied) in an envelope.

I looked back at the auction and thought, OK, it didn't say it was an original disc (I had also looked up the title of the doco and found the creator's web site online which stated they did not mind if it was copied) so I didn't think too deeply on that- though they had made at least a $12 or so profit on the disc (was selling a lot of these) and $4.50 on postage.

I submitted neutral feedback due to lack of care with sending the item, could have been broken and what a total rip off. For that I received -negative- feedback rambling on about how I didn't like the documentary (not true, I thought it was interesting) and that I had a gripe because of that. Needless to say I changed their feedback to negative in a fit of rage!

To this day it remains to be my only negative feedback- out of about 190 trades. TradeMe refused to remove the feedback from my account, too, which sort of made me stop using it for a few years.

Another pet hate I have with TradeMe is when purchasing an item and paying for it (immediately so its there right away or within the next few days), getting an email from the seller to remind me to place feedback but not having THEM place feedback on me? As far as I am concerned once they have my money and my address, my part is done! When i am selling I give feedback (always positive so far) when I am paid and have postage details, not when they've put their +ve feedback thru!

snnet

1410 posts

Uber Geek

#607205 9-Apr-2012 21:23

BraaiGuy:
Athlonite:

I've never paid someone else's bank fees on any of my buys from trademe and it's the first time anyones ever cried foul over it and there's been a few who use ASB and none of them have moaned about it

If I offer NZ Bank Deposit and my bank charged me for it I'd wear it after all it's my account

So do you think its fair that if somebody sells something on trademe, on a $1 reserve, you have the right to go into the bank to make payment? Because it said "NZ bank deposit"? And the seller has to pay $3 transaction fees?

Morally its just plane wrong to make payments like this on trademe and not accept the costs involved.

Interesting, I had often wondered this when people do an over the counter transaction to my ASB account- but ASB have never charged me the transaction fee when it has been someone else depositing the money...

Athlonite

1828 posts

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#607243 10-Apr-2012 01:08

BraaiGuy:
Athlonite:

I've never paid someone else's bank fees on any of my buys from trademe and it's the first time anyones ever cried foul over it and there's been a few who use ASB and none of them have moaned about it

If I offer NZ Bank Deposit and my bank charged me for it I'd wear it after all it's my account

So do you think its fair that if somebody sells something on trademe, on a $1 reserve, you have the right to go into the bank to make payment? Because it said "NZ bank deposit"? And the seller has to pay $3 transaction fees?

Morally its just plane wrong to make payments like this on trademe and not accept the costs involved.

right time to stop harping on at me an let a few other in here tell their tales of woe or joy I pretty much don't care what anyone else thinks your entitled to you opinion and I'm entitled to ignore it end of dicussion

sleemanj

1490 posts

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#607244 10-Apr-2012 01:39

Worst one for me, was a Linksys WRT54G, was advertised as working well, al the details seemed right, I even asked if there were any problems from memory.

Alarm bells should have rung when I went to pick it up, from a rather "wrong side of the tracks" place, and met by a woman who didn't really look like she had two sticks to rub togethor in the old brain area selling this device.

Anyway, not wanting to hang around in this rather dodgy area, I handed the cash, grabbed the box, and made a quick escape to more savoury surroundings.

Later on, I actually looked closer at my purchase and found a couple of slght problems
1: It was not a WRT54G (router, which can run alternative linux firmware) but a WAG54G (ADSL modem, which can not)
2: On the bottom of the device was a sticker saying "this is faulty"

Seller didn't come to the party, as expected, so I just chalked it up to experience. Never trust people from the wrong side of the tracks, who are selling technical equipment, and look like they are about half a pack short of a full deck, and open the box before parting with the cash.

I had another incident also with buying a graphics card, advertised as new in box, as a specific model, with a specific amount of RAM, it was none of these things when it arrived by post.

---
James Sleeman
I sell lots of stuff for electronic enthusiasts...

Klipspringer

2385 posts

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#607261 10-Apr-2012 08:16

Athlonite: I pretty much don't care what anyone else thinks your entitled to you opinion and I'm entitled to ignore it end of dicussion

Well I find it hilarious that you are claiming to be the victim when clearly the seller in this case should be here in this forum posting about his bad experience with you. Its got nothing to do with your opinion, its about the way you conducted this sale on trademe. I just don’t think it was morally right what you did. Especially considering that you bought the router from this guy for $10+pnp. You should have offered to pay the bank charges in this case. And you expect him to pay the bank charges too? $10 for router + postage sounds like an already good deal to me. Why sour the deal?

Its always best to try and negotiate your way out of a bad deal on trademe before resorting to bad feedback. In the end you have probably received a red face (rightly deserved), and you could have not had it if you just opted to pay the $3.

stevenz

2802 posts

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#607273 10-Apr-2012 09:01

My National bank account has a fixed fee cap of $15/month. I can do manual deposits to my hearts content and only pay $15 at most in fees.

How many people still have accounts that _don't_ have caps of some form!?

@KnightNZ

richms

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#607278 10-Apr-2012 09:11

I dont pay any fees at all unless I use the overdraft, or want to go in and see somebody about something. Even then it is usually waved as the only time I go in to see them is when the ATMs are out of money or being serviced etc.

Cap or not, someone doing a counter bank deposit into my account costs me $3, so I just dont allow it.

Richard rich.ms

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