The wait time to speak to a human at a bank.
Re-fixing the mortgage (a couple of months too late to take advantage of the lower rates that were on offer) and I wait for 45min, before I decide I'll take the option to "keep your place in the queue and receive a call back from one of our staff".
The following day, I get a call back. Surely I wouldn't have been waiting for 16 hours on hold?
All for the pleasure of fixing my rate so that I can only pay $250 a fortnight more than I was. Thank god we aren't on the bones of our proverbial a$$es.
I do wonder what poor first home or low deposit borrowers would be doing right now, as their affordability goes right out the window.
Also - quote for replacing the gutters on our house.
Estimate: $12k. Quote received: $16k. That's quite a difference.