networkn:
I think they should cave to everyone, not just me. I think it's a dumb and short-sighted policy that loses them business and inconveniences shoppers. I could understand not competing with an *overseas* retailer, like Amazon, or AliExpress, but another business within NZ that holds stock in NZ?
What do they gain by the policy? I won't buy their stuff at the higher price, I'll go elsewhere.
Look, I get that, but its a race to the bottom. Imagine if supermarkets, big boy stores, girls clothing stores, etc etc and etc all went for the price match. Every store would need to be a Pak n Save or Bin Inn for their goods.
What they gain is not selling you a product at low margin, they sell it elsewhere for a better margin. No real loss
If the business you are in, went price match? Your skill, management, honesty and service means nothing, as you lose the price match with a counterpart that is poor. Then you need to pay salaries, fixed and variable costs from that.