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networkn
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  #3018988 9-Jan-2023 13:31
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Rikkitic:

 

We dropped Sky at the time of the change-over to the ‘new’ Sky box decoders. Our old analogue Pace decoder was WAY out of date but we liked it. I had it set up with all kinds of customisations to go with multiple device switching through the Harmony remote. By that time we were also streaming a lot and had generally had enough of Sky’s high prices, endless promos, poor content, and general attitude and manner of doing business, but we decided to keep Sky until the decoder stopped working for the few channels we actually watched, like History and Arts. We weren’t hugely bothered by the Pace resolution and hung onto it long after nearly everyone else in the country had switched.

 

Finally I received a call from someone at Sky wondering why we hadn’t taken advantage of their wonderful free Sky box switch-over yet. She emphasised that the decoder would soon cease working and urged us to make the change as soon as possible. I told her we had decided to drop Sky when the Pace stopped working and until then we were happy with it. She fell silent. After a few moments she said she didn’t know what to say. She was at a complete loss for words. She couldn’t find anything in her script to cover the situation. After a little more awkwardness, she thanked me for listening and we wished each other a good day. A short time later we returned the decoder. We never heard another thing from Sky.

 

 

 

 

It's all down to what content you enjoy watching. The curated content in channels is far better than the way Netflix/Disney does it. They have sports which is important to a huge segment of the population. It's relatively cost effective and is a polished product that 'just works'. If you have the time and inclination then you can find most of that content on other platforms, but I'd suggest that isn't a part section of the population.

 

Don't assume that because it doesn't appeal to you, it doesn't have value.


Rikkitic
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  #3019001 9-Jan-2023 13:44
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networkn:

 

Don't assume that because it doesn't appeal to you, it doesn't have value.

 

 

I wasn't. I thought I made that clear.

 

 





Plesse igmore amd axxept applogies in adbance fir anu typos

 


 


freitasm
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  #3019003 9-Jan-2023 13:46
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Companies that make you search FAQ and forums, before allowing you to access the support request form.

 

Then said form doesn't work. Tried in multiple browsers.





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msukiwi
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  #3019005 9-Jan-2023 13:52
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freitasm:Companies that make you search FAQ and forums, before allowing you to access the support request form.

 

Then said form doesn't work. Tried in multiple browsers.

 

....and DON'T have an email address or phone number listed!


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  #3019007 9-Jan-2023 13:54
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msukiwi:

 

freitasm:Companies that make you search FAQ and forums, before allowing you to access the support request form.

 

Then said form doesn't work. Tried in multiple browsers.

 

....and DON'T have an email address or phone number listed!

 

 

I've contacted their support nine years ago, and six months ago. In both cases I have their email replies and of course their email address is something like "donotreply".





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freitasm
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  #3019061 9-Jan-2023 14:07
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freitasm:

 

Companies that make you search FAQ and forums, before allowing you to access the support request form.

 

Then said form doesn't work. Tried in multiple browsers.

 

 

Form did not submit because there was a hyperlink to their forum post. Removed the hyperlink and the form submitted fine.

 

No error message shown at any time.





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Rikkitic
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  #3019067 9-Jan-2023 14:34
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freitasm:

 

Form did not submit because there was a hyperlink to their forum post. Removed the hyperlink and the form submitted fine.

 

No error message shown at any time.

 

 

I have experienced that kind of thing more than once.

 

 





Plesse igmore amd axxept applogies in adbance fir anu typos

 


 


Tinkerisk
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  #3019121 9-Jan-2023 15:08
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To have to see the real fears of people over 70 who have always successfully mastered their lives "analogue" themselves, but did not grow up with computers and are now being forcefully digitised by society in a cold-blooded transition.





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Bee

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  #3019174 9-Jan-2023 18:49
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For the third month in a row, we have an estimate for water bill. Why is this accepted by people? why is it even legal?
Another public service that gets away with completely crap service standards... Im just beyond frustrated... I have no confidence that the estimate is anywhere right, we could have a leak somewhere or leaving a tap dripping and the bill doesn't provide any proof of that.




Doing your best is much more important than being the best.


tdgeek
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  #3019179 9-Jan-2023 19:03
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Bee: For the third month in a row, we have an estimate for water bill. Why is this accepted by people? why is it even legal?
Another public service that gets away with completely crap service standards... Im just beyond frustrated... I have no confidence that the estimate is anywhere right, we could have a leak somewhere or leaving a tap dripping and the bill doesn't provide any proof of that.

 

Im in ChCh we now have water rates. Check your meter at the street. Its 10000 now, whats it tomorrow after accounting for toilet flushes, tooth brushing and whatever. All of which are minor.

 

Yes, an estimate is JUST that, and estimate, but you can verify it.  


Bee

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  #3019228 9-Jan-2023 19:07
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I can verify it but I shouldn't have to... But yes that's the other thing that aucklanders have paid for water for years and other areas just pay rates... Three waters may not be the solution but there is definitely a problem.




Doing your best is much more important than being the best.


tdgeek
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  #3019229 9-Jan-2023 19:09
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Bee: I can verify it but I shouldn't have to... But yes that's the other thing that aucklanders have paid for water for years and other areas just pay rates... Three waters may not be the solution but there is definitely a problem.

 

Sorry but you can check your own water usage easily. If all you did was kitchen tap, brush teeths, flush the toilet it will be minimal. If its not you have a leak 


Bee

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  #3019230 9-Jan-2023 19:13
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My complaint is that water care do a crap job. If you had to read your water and power every month would you be happy with that? If your power company charged random amounts every month would you be happy with that?

As per the topic, it's small perhaps but still annoying 🙂




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tdgeek
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  #3019233 9-Jan-2023 19:20
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Bee: My complaint is that water care do a crap job. If you had to read your water and power every month would you be happy with that? If your power company charged random amounts every month would you be happy with that?

As per the topic, it's small perhaps but still annoying 🙂

 

In ChCh we now have water rates. Using over 900L per day average. If I am concerned about leaks I can easily measure that as above. If it turns out to be no leaks, I own the usage. If you had broadband usage issues, easily measured. If you have electricity usage issues, easily measured. You can spot a fault. Do you need to track water, power, BB usage daily? No. You can easily track for a leak or a fault. Just a little ownership, thats all


Tinkerisk
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  #3019235 9-Jan-2023 19:30
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I've just self-upgraded my monthly prepayment rate for electricity online according to my 2022 consumption data so that I don't have to make an astronomical back payment at the end of this year due to the increasing price to €0.42/kWh (equivalent to 0.70NZD/kWh). I still do the same for water&sewage and district heating.

 

Everything is becoming increasingly expensive, but it would be naïve to blame "those up there" for this - what the individual wastes today must be paid for dearly by him tomorrow … anyway.





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