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Handsomedan
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  #3053998 24-Mar-2023 11:20
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Having the last of the repairs done on the house from flood damage a year ago. 

 

Last year the work ground to a halt because the builder couldn't lift the tiles in the kitchen. 

 

New builders arrived and rather than starting in the empty front room/office, they came with three blokes and power tools and proceeded to absolutely attack the floor (which is obviously the brief they were given, as the tiles are coming up so the whole floor can be replaced in the kitchen, dining and front room/office). 

 

We hadn't emptied the kitchen cupboards or pantry, as we thought they'd start elsewhere and we'd have the weekend to empty cupboards. We also weren't expecting the mess/dust/destruction. 

 

We spent all night on Wednesday night emptying and packing and moving as much stuff as we could after half a day of the work being done. The mess was unbelievable. 

 

Fast forward to last night and they've packed up and left, stating they're finished. 

 

There's rubble everywhere - these were thick ceramic tiles - the rubble in some cases is like broken glass. 

 

Thankfully our dog is living with my inlaws for the duration, so he won't get cut feet, but we're having to put on shoes to move from one part of the house to another. 

 

The dust. Oh my god, the dust! It's a fine, sandy, gritty grey dust. It is everywhere - the rooms that were worked on, the rooms that weren't, the garage, the bedrooms, the bathroom - it's everywhere. 

 

We tried wiping the benches down and the dust turned into a kind of cutting compound - it's so abrasive we're now afraid to clean up the house! 

 

That's on top of the damage the builders caused to skirtings, walls, oil stains on our lounge carpet! etc. 

 

The insurance company guy that I spoke to after being on hold for 2 hours was sympathetic, but ultimately it sounded like there wasn't going to be a lot he could to for us, other than look into getting a commercial cleaning company in - but only of an assessor comes out and has a look first...which is unlikely, based on all the backlog from the recent floods. 





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Handsome Dan needs to stop adding three dots to every sentence...

 

Handsome Dan does not currently have a side hustle as the mascot for Yale 

 

 

 

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networkn
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  #3054080 24-Mar-2023 12:58
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That sounds horrific. I'm really sorry to hear it.

johno1234
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  #3054101 24-Mar-2023 13:19
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Can you claim against the builders? Have they been paid in full yet?


Handsomedan
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  #3054104 24-Mar-2023 13:23
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johno1234:

Can you claim against the builders? Have they been paid in full yet?


This is an insurance repair, so already covered by the insurers. Hence my immediate call to the insurance company and the subsequent 2hr wait on hold




Handsome Dan Has Spoken.
Handsome Dan needs to stop adding three dots to every sentence...

 

Handsome Dan does not currently have a side hustle as the mascot for Yale 

 

 

 

*Gladly accepting donations...


neb

neb
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  #3054105 24-Mar-2023 13:25
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johno1234:

Can you claim against the builders? Have they been paid in full yet?

 

 

From the rest of the post it looks like ones the insurance company sent it, cowboys who leap from one fixed-price job to the next while maximising the gap between actual cost of work done and amount paid for work done.

Handsomedan
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  #3054107 24-Mar-2023 13:27
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Some of the crap we’re dealing with at the moment:










Handsome Dan Has Spoken.
Handsome Dan needs to stop adding three dots to every sentence...

 

Handsome Dan does not currently have a side hustle as the mascot for Yale 

 

 

 

*Gladly accepting donations...


MikeB4
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  #3054109 24-Mar-2023 13:28
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@Handsomedan Jeez life really knows how to pile it on. Hang in there.


johno1234
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  #3054124 24-Mar-2023 13:48
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Handsomedan:
johno1234:

 

Can you claim against the builders? Have they been paid in full yet?

 


This is an insurance repair, so already covered by the insurers. Hence my immediate call to the insurance company and the subsequent 2hr wait on hold

 

Would absolutely expect the insurance company to make it all good.


neb

neb
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  #3054129 24-Mar-2023 13:54
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johno1234:

Would absolutely expect the insurance company to make it all good.

 

 

Is this a deliberate attempt to invoke Poe's Law?

 


elpenguino
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  #3054182 24-Mar-2023 16:09
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Handsomedan: Some of the crap we’re dealing with at the moment:

<Snip construction carnage >

 

Eeeeech ! Sorry to hear that Handsomedan. Hope the work is completed ASAP.





Most of the posters in this thread are just like chimpanzees on MDMA, full of feelings of bonhomie, joy, and optimism. Fred99 8/4/21


Eva888
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  #3054197 24-Mar-2023 17:11
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I would be escalating it with a supervisor for the insurance company as a health and safety hazard. Any certified tradesman should have taken reasonable care and cleaned up ready for the next tradesperson. Hope you took plenty of photos of the mess. The other thing you may want to check on is if anything on that floor may have been asbestos. A lot of old linos etc in the 70s had asbestos backing and so to refloor they would just put a thin board over the existing and then tile or add new flooring. The assessor should have allowed for testing beforehand, so ask the question to be reassured.

Feel really sorry for you and the family. Hang in there.

rb99
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  #3054239 24-Mar-2023 19:47
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Maybe not the right place but the Beeb says its canceling the rest of Top Gear after one F. Flintoff's (big) fender bender.

 

The Beeb / Guardian also says 'The BBC added that it had apologised to Flintoff' I presume about the accident.

 

Does anyone have the foggiest idea why ?





“The modern conservative is engaged in one of man's oldest exercises in moral philosophy; that is, the search for a superior moral justification for selfishness.” -John Kenneth Galbraith

 

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johno1234
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  #3054240 24-Mar-2023 19:53
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neb:
johno1234:

 

Would absolutely expect the insurance company to make it all good.

 

Is this a deliberate attempt to invoke Poe's Law?

 

I don't know what you mean, but my experience is with vehicle claims where the insurance company has absolutely hammered a repairer until the job was perfect. As good as new and way better than before the accident.

 

 


neb

neb
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  #3054294 24-Mar-2023 20:40
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johno1234:

I don't know what you mean, but my experience is with vehicle claims where the insurance company has absolutely hammered a repairer until the job was perfect. As good as new and way better than before the accident.

 

 

I've heard several horror stories of insurance companies getting in cowboys who make a complete mess of things, after which there's no comeback because you're not the one who engaged the cowboys to do the work and the insurance company considers the job done so it's not their problem any more. So I wasn't sure if the comment was serious or not, thus the triggering of Poe's Law.

Tinkerisk
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  #3054360 25-Mar-2023 07:58
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@Handsomedan

 

A little something to get angry about is complete understatement. Don't you need to sign an acceptance protocol? Who then says that the work was done correctly?





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