[Annoy] What's something small that really annoys you?

Forums › Off topic › [Annoy] What's something small that really annoys you?

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386 posts

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#3090369 15-Jun-2023 15:33

Lizard1977:

Call centres that open with the message "we are currently experiencing higher than normal call volumes", and have been saying that for years (at least since the pandemic started, but in some cases probably earlier). After a while, it's now the norm, surely? Unless your call volumes are increasing every day (but logically there will be an upper limit to this), what you're saying (but won't admit) is that you have more calls than you have capacity to handle. When I hear that message I just know that it's a company that either can't (or won't) invest in support.

Secondary annoyance - when they interrupt their hold music every 30 seconds with a message about "your call is important to us" or "did you know you can do XYZ on our website?" It would be nice if their automated message service could recognise that it's already served me that message, and it doesn't need to remind me every 30 seconds...

Tertiary annoyance - call centres that only have 4 songs in their hold music, and due to their "higher than normal call volumes" make me endure listening to that same playlist over and over and over...

I got that from 2 Degrees yesterday and was thinking you've been experiencing a higher volume than usual for a bloody long time. And then came Big Runga.... again 🙄

richms

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#3090370 15-Jun-2023 15:36

Tinkerisk:

Then surely you can tell us all what helps in this case, can't you?

Nothing you can do can. You hand over your sessions to someone and they are in as you. Only thing really is to hope they have not delete the session on your PC and log out before they can do any damage, or to go into the password change for the site and hope that it is smart enough to invalidate any sessions. That is assuming that the bad actor has not generated themselves some API keys in the meantime while you were trying to logout.

Its all on the website to pick up on a change in how a session is being used - change of country suddenly, browser change, sudden access to parts of the site that you have not used and at that point throw a re-authentication request to the user. This makes friction to the use of the service so noone likes to do it as its only helping to pick up the pieces of someone who has already made a bad decision.

Richard rich.ms

richms

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#3090371 15-Jun-2023 15:37

Zigg:

I'm thinking of going that way at some stage, tend to watch quite a bit on there now and the number of ads seem to have increased a lot lately. Lucky to get through two music videos without any now, usually copping ads after each song and for a longer period.

I cant stand the music experiance on youtube. It is just so bad. Have a look at tidal if you want music. Dont have the problem where it will suddenly throw the glasses guy prattling on about an album or some bad cover of something in a mix.

Richard rich.ms

Lizard1977

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#3090372 15-Jun-2023 15:38

Zigg:

Lizard1977:

Call centres that open with the message "we are currently experiencing higher than normal call volumes", and have been saying that for years (at least since the pandemic started, but in some cases probably earlier). After a while, it's now the norm, surely? Unless your call volumes are increasing every day (but logically there will be an upper limit to this), what you're saying (but won't admit) is that you have more calls than you have capacity to handle. When I hear that message I just know that it's a company that either can't (or won't) invest in support.

Secondary annoyance - when they interrupt their hold music every 30 seconds with a message about "your call is important to us" or "did you know you can do XYZ on our website?" It would be nice if their automated message service could recognise that it's already served me that message, and it doesn't need to remind me every 30 seconds...

Tertiary annoyance - call centres that only have 4 songs in their hold music, and due to their "higher than normal call volumes" make me endure listening to that same playlist over and over and over...

I got that from 2 Degrees yesterday and was thinking you've been experiencing a higher volume than usual for a bloody long time. And then came Big Runga.... again 🙄

Currently on the zillionth replay of Crowded House's Don't Dream its Over - talk about a way to totally ruin a song for me!

bigreddog

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#3090379 15-Jun-2023 15:46

Lizard1977:

Currently on the zillionth replay of Crowded House's Don't Dream its Over - talk about a way to totally ruin a song for me!

2 Degrees on Friday after I got transferred to the "Technical Department" - waited 45 minutes (before I gave up) with the same *one* instrumental song that was exactly 2minutes and 10seconds long (so heard it 20 times) playing on repeat, complete with static in the same place on the track everytime!

Behodar

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#3090382 15-Jun-2023 15:49

bigreddog:

2 Degrees on Friday after I got transferred to the "Technical Department" - waited 45 minutes (before I gave up) with the same *one* instrumental song that was exactly 2minutes and 10seconds long (so heard it 20 times) playing on repeat, complete with static in the same place on the track everytime!

Argh. When phone companies don't have enough bandwidth to play the songs on their own system...

Lizard1977

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#3090384 15-Jun-2023 15:50

richms:

Zigg:

I'm thinking of going that way at some stage, tend to watch quite a bit on there now and the number of ads seem to have increased a lot lately. Lucky to get through two music videos without any now, usually copping ads after each song and for a longer period.

I cant stand the music experiance on youtube. It is just so bad. Have a look at tidal if you want music. Dont have the problem where it will suddenly throw the glasses guy prattling on about an album or some bad cover of something in a mix.

I've found YT Music Premium is pretty good - the price difference to Spotify Premium is worth it IMO, and the ad-free experience on YT is either a huge bonus or the main drawcard (with a free "premium" music service on the side).

The only gripe (which isn't really a gripe - more a curiosity) is the discovery recently of what seems like "fake" songs. For instance (and don't judge me here), the song "Love Me Like You Do" by Elle Goulding came up in one of my Mixes, and that was fine, but then later in the list I discovered "Love Me Like You Do" by Ellen Gold, "Love Me Like You Do" by Ella Goldheart, and "Love Me Like You Do" by Ella Gauldo. It was the weirdest thing - like Wish versions of a song by similarly-named "artists" - they weren't identical in sound, but very very close. I wondered if they were like AI versions of the song, pumped in to YT Music to try and generate clicks/revenue for streaming a song which someone might mistake for the original. But to make it weirder, these versions didn't come up if you search for the title, so it wasn't like it was a skewed algorithm pumping these versions in place of the original when it was searched for.

richms

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#3090386 15-Jun-2023 16:00

Lizard1977:

I've found YT Music Premium is pretty good - the price difference to Spotify Premium is worth it IMO, and the ad-free experience on YT is either a huge bonus or the main drawcard (with a free "premium" music service on the side).

The only gripe (which isn't really a gripe - more a curiosity) is the discovery recently of what seems like "fake" songs. For instance (and don't judge me here), the song "Love Me Like You Do" by Elle Goulding came up in one of my Mixes, and that was fine, but then later in the list I discovered "Love Me Like You Do" by Ellen Gold, "Love Me Like You Do" by Ella Goldheart, and "Love Me Like You Do" by Ella Gauldo. It was the weirdest thing - like Wish versions of a song by similarly-named "artists" - they weren't identical in sound, but very very close. I wondered if they were like AI versions of the song, pumped in to YT Music to try and generate clicks/revenue for streaming a song which someone might mistake for the original. But to make it weirder, these versions didn't come up if you search for the title, so it wasn't like it was a skewed algorithm pumping these versions in place of the original when it was searched for.

I just find that having it wedged into one tab of the app with it randomly deciding part way thru a mix to switch from music video versions to album versions with the art in the middle (which always seems to buffer at least once per song) to really get annoying ontop of the random related stuff it funnels in.

The fakes are usually made to come up so that when someone voice searches "track name by artist" it will match because they have that in the title of the video, worst I find for those is the hopeless search on the tesla infotainment for me in tidal, but its the same on all platforms.

Richard rich.ms

Tinkerisk

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#3090391 15-Jun-2023 16:15

richms:

Tinkerisk:

Then surely you can tell us all what helps in this case, can't you?

Nothing you can do can.

My question was a rhetorical one, but your answer is correct. Still, it has nothing to do with the need to have some form of physical ID to uniquely identify oneself to the service later (preferably after the service has pointed out a possible virus in the session in question and, of course, not allowed any changes to the account).

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Ge0rge

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#3090416 15-Jun-2023 18:38

richms:
Zigg:

I'm thinking of going that way at some stage, tend to watch quite a bit on there now and the number of ads seem to have increased a lot lately. Lucky to get through two music videos without any now, usually copping ads after each song and for a longer period.

I cant stand the music experiance on youtube. It is just so bad. Have a look at tidal if you want music. Dont have the problem where it will suddenly throw the glasses guy prattling on about an album or some bad cover of something in a mix.

I have been using Tidal for over a year now. The one huge gripe I have is the absolutely crappy algorithm it uses to suggest new songs / artists. I don't enjoy rap, or hip hop. I have created multiple play lists that have nothing even closely resembling that genre, and blocked untold artists that do fit into that - and yet, after more than a year, Tidal will still put that type of music in its "suggested listening" for me!

So frustrating.

networkn

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#3090609 16-Jun-2023 09:01

How does a company who owns one of the largest and most expensive search engines in the world have such a crappy search in it's operating systems?

MadEngineer

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#3090724 16-Jun-2023 13:21

Asking One to set QoS. It’s a game of waiting for them to apply a setting, have us test it for them to find it’s still not working, then wait another day for them to try again with more changes.

Been doing this for over a week with them now.

You're not on Atlantis anymore, Duncan Idaho.

Behodar

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#3090844 16-Jun-2023 19:18

A website saying in the header that prices are in AUD. Adding a $109 item to the cart, going to check out, and being told that my total is 109 USD.

Kyanar

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#3090845 16-Jun-2023 19:23

MadEngineer: Asking One to set QoS. It’s a game of waiting for them to apply a setting, have us test it for them to find it’s still not working, then wait another day for them to try again with more changes.

Been doing this for over a week with them now.

You're just lucky you've never dealt with TPG. They probably wouldn't even know what QoS is.

Behodar

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#3090846 16-Jun-2023 19:25

I remember when TPG was a hardware company!

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